Truist · 6 hours ago
Wholesale Payments Client Implementation Specialist
Orlando, FL
Full-time
Onsite
Senior Level
7+ years expTruist is a financial corporation focused on delivering wholesale payment solutions. The Client Implementation Specialist IV is responsible for supporting complex client implementation efforts, ensuring timely and successful project completions while collaborating with internal teams and clients.
BankingFinanceFinancial Services
Responsibilities
Responsible and accountable for implementing mid- to large-sized or moderately complex clients, services, and projects
Leads and directs communications with internal personnel and clients regarding all aspects of implementation efforts, conducted in a timely and accurate manner
Demonstrates advanced business acumen and utilizes experienced understanding of business line and a basic understanding of the overall firm to resolve implementation issues effectively, maintain project deadlines, mitigate risk, and meet client needs
Provides visibility and transparency regarding implementation status throughout
Documents all interactions and relevant information in an accurate and timely manner
Meets sometimes less-clearly defined demands and proactively negotiates across multiple departments
Adheres to Wholesale Payments agreements and documents policies and procedures
Maintains strong and open partnerships with LOB, Sales, and other stakeholders to provide mutual feedback on business processes, internal relationships, organizational strengths, and opportunities for improvement
Proactively informs and/or engages leaders and others to communicate issues, risks, and opportunities to business partners
Routinely uses significant judgement on moderate to complex business problems
Employs expert problem-solving capabilities to develop creative and tailored solutions
Works with more senior staff when dealing with complex issues, larger clients, accounts, projects, or internal relationships
Identifies, manages, and escalates concerns and reduce basic operational, process, and compliance risk
Executes with precision and accountability by following policies and procedures
Provides subject matter expertise support to related teams sharing Product knowledge and solutions to better serve our clients. Influences and trains junior colleagues
Qualification
Required
Bachelor's Degree in a business-related field or equivalent education and related training
Seven or more years in Wholesale Payments, bank operations, basic project management, or other related industry experience
Excellent verbal and written communication skills including the ability to be proactive and adapt messaging based on the audience
Ability to manage and negotiate with internal partners, vendors, and alliance relationships
Strong interpersonal skills and an ability to build relationships and leverage networks
Ability to adapt strategically to evolving market demands, technology, and internal initiatives, catalyzing new approaches to improve results
In-depth knowledge of standard and complex products
Diligent, flexible, and detail-oriented, with excellent organizational skills
Proficient in MS Excel, MS Office, Internet, and MS Outlook
Preferred
Degrees/education in Finance, Accounting, Business, Engineering, or another related field
Extensive Wholesale Payments solutions knowledge and experience
Proficient in Salesforce
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status)
10 sick days (also prorated)
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-15
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