Vertiv · 4 days ago
Services Product Management Specialist
Westerville, OH
Full-time
Onsite
Senior Level
7+ years expVertiv is a company focused on digital service offerings in the technology sector. They are seeking a Services Product Management Specialist to lead the lifecycle of digital product service offerings, ensuring a proactive digital customer experience through predictive digital monitoring and service products.
Data CenterInformation TechnologyIT InfrastructureTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Own the entirety of the Digital Service offering lifecycle including, ideation, planning, business case development, launch, sustaining, and End of Life
Develop programs and establish processes to market digital service offerings to our customer base throughout the product lifecycle
Provide subject matter expertise and market direction for digital service products and general data center industry
Work with Sales Analytics team to develop KPIs and dashboards to track program success
Be a thought leader for Vertiv digital service offering both internally and externally
Work with the Portfolio team to align messaging and product direction with the full digital service offering portfolio
Contribute to the global portfolio product strategy and go-to-market plans
Thoroughly research and create business cases inclusive of revenue production and revenue support
Provide “train the trainer” content for other market and salespeople
Prepare and deliver presentations, product demos, and develop sales enablement tools
Act as a sales escalation point for complex customer opportunities
Attend tradeshows, visit customers, meet with partners and Local Vertiv Offices to ensure an accurate voice of customer is heard in all product plans
Embed in other LOB offering teams to contribute to their market product specifications, requests for engineering resource, and general requirements for digital monitoring products
Qualification
Required
Bachelor's Degree in Engineering or related technical degree
Proven previous work experience with IT, or software/firmware service products
At least 7 years in technical product/services marketing, strategic planning, marketing or directly related experience
Deep marketing experience with strong VoC knowledge
Strong knowledge of relevant customer segments
Technical expertise to translate customer needs/pain points to solutions
Strong written/oral communication, especially in communicating customer needs
Strong relationship management skills
Very strong research and analytical skills
Effectively communicates technical information and complex ideas
Preferred
MBA and prior consulting, strategic planning or product marketing preferred
Experience of developing and launching predictive digital service offerings is a plus
Company
Vertiv
Vertiv designs, builds and services critical infrastructure that enables vital applications for data centers and industrial facilities.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
Starboard ValuePlatinum Equity
2022-10-20Post Ipo Equity
2020-02-10Post Ipo Equity· $1.24B
2020-02-10IPO
Leadership Team
Giordano Albertazzi
Chief Executive Officer
Peter Lambrecht
Vice President Sales EMEA
Recent News
2026-01-25
2026-01-23
The Motley Fool
2026-01-23
Company data provided by crunchbase