Findhelp · 18 hours ago
Principal Quality Engineer
Madison, WI
Full-time
Onsite
Lead/Staff
$138K/yr - $172K/yr
8+ years expFindhelp, A Public Benefit Corporation, is dedicated to changing the way people connect to social care through a comprehensive platform. As a Principal Quality Engineer, you will lead quality improvement initiatives and mentor a team of Quality Engineers to ensure the highest standards of quality engineering for the company's products.
ComputerInternetSoftware
Responsibilities
Define and drive the overall quality strategy for complex, high-impact systems across multiple products, ensuring alignment with business goals and technical architecture
Lead organization-wide initiatives to embed quality into engineering practices, advocating for shift-left testing, automation-first approaches, and proactive risk management
Serve as the authoritative technical expert in software quality, setting standards for test frameworks, quality metrics, and automation strategies across teams
Partner with engineering leadership to architect resilient systems and influence design decisions for reliability, scalability, performance, and maintainability
Identify systemic quality gaps and implement cross-team solutions to eliminate recurring issues, reduce defects, and optimize delivery efficiency
Mentor and coach senior and mid-level quality engineers, elevating the organization’s overall technical capabilities and quality mindset
Drive the adoption of innovative testing tools, frameworks, and methodologies, staying ahead of industry best practices
Establish and monitor key quality KPIs and metrics across multiple teams, providing actionable insights and reporting to executive leadership
Collaborate with product, operations, and security teams to ensure comprehensive testing coverage for functional, non-functional, security, and compliance requirements
Influence organizational culture to prioritize quality as a shared responsibility, promoting transparency, accountability, and continuous improvement
Qualification
Required
8+ years of experience in software quality engineering, with extensive expertise in test strategy, automation, and quality leadership in agile environments
Proven ability to define and implement quality processes at scale, across multiple teams or products
Advanced experience designing, building, and maintaining complex test automation frameworks (keyword-driven, Page Object Model, or similar)
Expert-level knowledge of API automation, including RESTful/SOAP validation, integration testing, and CI/CD pipelines
Strong experience coaching engineers and development teams on quality best practices, testability, and proactive risk management
Deep understanding of performance, security, accessibility, and reliability testing
Proficiency in Python, PyTest, and experience with frameworks such as Robot Framework or Playwright; familiarity with web technologies (JavaScript, React) and cloud platforms (Google Cloud preferred)
Experience with monitoring, logging, and observability tools (Elastic Stack, Kibana, etc.)
Exceptional communication and collaboration skills, capable of influencing stakeholders at all levels of the organization
Highly proactive, strategic thinker with a track record of driving measurable quality improvements across complex systems
Benefits
401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Employee only paid Health, Dental, and Vision insurance
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program
Culture Committee
Leadership Development Training
Paid Volunteering Time
Company
Findhelp
findhelp is a technology for connecting people to social care, findhelp seamlessly operates with existing systems.
201-500 employees
H1B Sponsorship
Findhelp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Mukta Nandwani
Chief Technology Officer
Jaffer Traish
Chief Operating Officer
Recent News
Company data provided by crunchbase