Novartis · 12 hours ago
Executive Director, Field Skills & Capability-Development-Remote
United States
Full-time
Remote
Director/Executive
10+ years expNovartis is a global healthcare company focused on improving patient outcomes. The Executive Director of Skills & Capability Development will lead the development strategy for the Novartis Field Force, ensuring team members possess the necessary skills to excel in their roles and drive organizational success.
BiotechnologyHealth CareMedicalPharmaceuticalPrecision Medicine
Responsibilities
Oversee the design, delivery, and measurement of strategic capability development plans that address critical organizational knowledge and skills to enhance field force impact
Drive principles of educational excellence across his/her team to achieve the organization’s commitment to exceptional customer engagement
Leads and is viewed as a strategic thought partner to the business for skill development and capability enhancement
Leverages significant market, competitor, industry, and cross-functional business knowledge to foresee and manage potential business challenges and opportunities
Influences overall business strategy and decisions within own department and with key stakeholders and drives business impact by constantly aligning with business’ top and bottom-line objectives
Consults partners and peers on key industry and leading practices and help solve complex issues and provide strategic direction by keeping a perspective and balance on external and internal view
Makes strategic investments by allocating resources according to departmental and organizational priorities
Defines new ways to leverage the organization’s resources to support the needs of the business
Accountable for all Customer Engagement Skills (non-leadership) development curriculum
Strategically defines separate Functional and Transformational (future) curriculum strategies that align to the field organization’s Engagement vision
Owns a well-developed sense of evolving L&D trends and standards, and appropriately applies them
Plays a leadership role on the extended team that determines the future skillsets engaging personnel will need in the future
Identifies and implements novel methods for insuring skill obtainment is occurring on the job; defines skill obtainment metrics and analytics
Leads a skill development team of Directors/Associate Directors/Managers, ensuring all skills training is aligned to high impact curriculum and learning transfer processes
Responsible for administrative management of the Skills Training team (i.e. budgets, capital, headcount) as well as the performance management of assigned Directors/Associate Directors/Managers (i.e. goals, objectives, and appraisals). Manages the administration of the assigned budget
Strategically partners with key Executive Directors within the training function (i.e., Leadership Excellence, Product Training, Operations) to ensure an integrated and holistic approach to increasing skill development & learning engagement
Leads as a change agent, constantly seeking and defining novel ways to improve coordination, efficiency, and impact success of skills training
Collaborates across different regions/global functions to share/obtain best practices and industry-leading approaches to skills training
Constantly assesses opportunities to gain performance, operational, and financial efficiencies
Build internal and/or external networks to enhance talent replacement processes for the Skills Training team
Build a deep understanding of internal customers and key stakeholders and use the knowledge to design learning strategies that drive field performance
Ability to embrace and instill test-and-learn mind-set in order to implement, learn, and iterate with speed and agility
Determine the level of resources required to execute skill development strategies as part of the budgeting process
Allocate budgeted resources to meet regional sales targets, improve ROI, and adjust according to identified opportunities and risks through the fiscal year
Provide strong leadership and direction to maximize coaching capabilities of people leaders
Build a best-in-class diverse Customer Experience team through talent acquisition, succession planning and development of associates
Create inclusive and patient-focused culture built on Novartis Values & Behaviors. Ensure full team alignment to and ownership of Code of Conduct and all Legal, Ethics and Compliance Policies
Deep understanding of and ability to collaborate and adapt to multiple stakeholders with diverse thinking to meet business needs
Proven ability to build alignment and influence
Ability to lead through change and ambiguity
Comfort with decisiveness and risk taking; has ability to manage through a crisis
Excellent interpersonal communication and presentation skills with the ability to interface seamlessly with other parts of the organization
A strong leader who can serve as a role model for the organization; outstanding interpersonal skills; a track record in successfully fostering teamwork and developing team members; collaborative style
Motivates and inspires others to do their best
Leads with an enterprise hat and makes strategic decisions for the Business Unit
High intellect: creativity, a willingness to think outside the box to create positive change
Emotional maturity: self-confidence, ability to manage effectively in the changing, complex organizational structure
Ability to advance to roles of greater potential
Unquestionable ethics, values, and professional integrity
Qualification
Required
Bachelor's degree required from 4-year college or university; advanced degree preferred (i.e., Curriculum Design, Behavioral Science, Organization Psychology)
Minimum 10 years of experience in leading a skills development function or larger Commercial Training/Learning organization
Department design
Budgeting
Needs identification at a business/national scale
Business partnership with senior organizational leaders
Minimum 5 years direct manager experience
Strong understanding of the skills 'marketplace', especially how key business skills are identified and woven into curriculum development
Strong relationships with leadership-focused training providers/vendors
Deep expertise in adult learning models, measurement standards, and curriculum design
Proven self-starter with high standards of excellence and an innovative mind
Demonstrated success as an innovator with proven track record of leading ideas from concept to execution
Demonstrated leadership and expertise in building an organization
Demonstrated leadership skills; decision maker, effective problem solver; strategic thinker. Strong interpersonal, communication, influencing and analytical skills
Demonstrated ability to synthesize information to develop recommendations, and ability to persuade / influence organization pursuit of recommended path
Ability to manage multiple projects and consistently meet deadlines
Excels at interacting with a diverse group of people, all levels of management, including senior leadership
Benefits
Performance-based cash incentive
Annual equity awards
Health benefits
Life and disability benefits
401(k) with company contribution and match
Generous time off package including vacation, personal days, holidays and other leaves
Company
Novartis
Novartis is a pharmaceutical company that researches and develops medicines for serious diseases to improve and extend people's lives.
10001+ employees
H1B Sponsorship
Novartis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (27)
2023 (23)
2022 (27)
2021 (31)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$2.49BKey Investors
Bill & Melinda Gates Foundation
2024-06-19Post Ipo Debt· $2.49B
2018-02-14Grant· $6.5M
2000-05-19IPO
Leadership Team
Daniel Grant
Vice President & Global Program Head
John von Brachel
VP, Head of Content Lab
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase