Seattle Credit Union · 12 hours ago
Mobile Branch Manager - Yakima Valley
United States
Full-time
Remote
Mid, Senior Level
4+ years expSeattle Credit Union is dedicated to helping members achieve financial prosperity through education and banking services. The Mobile Branch Manager will lead a mobile banking unit, providing exceptional service and financial solutions while managing operations and community outreach in the Yakima Valley.
BankingFinanceFinancial Services
Responsibilities
Operate, prepare, and secure the mobile branch vehicle daily, including setup, transport, and nightly return
Builds and executes branch plans in alignment with the overall business strategy
Leads and develops a high-performing team of consumer loan specialists by hiring top talent, providing comprehensive training, and ensuring effective scheduling and support
Inspires a culture of accountability and excellence by setting clear service level expectations and actively supporting staff in achieving them. Provides regular performance feedback through reviews and coaching, and partners with team members to identify growth opportunities and implement improvement plans when needed
Ensures all branch operational imperatives are met or exceeded, including but not limited to compliance, regulatory procedures, and expense controls
Demonstrates a high level of proficiency in setting expectations, effective delegation, organizing work and coaching toward results
Demonstrates an exceptional level of product knowledge and sales acumen
Prioritizes and manages time effectively to follow through and complete tasks within their area of responsibility
Regularly provides input and recommendations that advance team success
Advances mission and vision through internal and external audiences; actively inspires and engages their team
Manages the branch budget to ensure adherence and alignment with organizational priorities
Engages with data to identify recommendations and propose solutions that promote team, branch and community success
Manages all audit requests, inquiries, and solutions
Manage formal and informal training to contribute to the individual success of team members
Champions Seattle Credit Union Values as a cornerstone of our business culture
Accountable for employee relations and culture; seeks guidance as necessary
Seeks out community partnerships, follows up on community outreach opportunities and maintains relationships with key community partners
Manages and makes recommendations pertaining to appointment and lobby management software
Strong leader in loss prevention and safeguarding of member assets
Demonstrates a propensity toward curiosity and inclusion
Maintains regular and punctual attendance
Other duties as assigned
Qualification
Required
Minimum of 4-5 years in a financial services or community engagement role
Minimum of 4+ years of proven management experience, including leading teams, driving performance, and fostering a collaborative and inclusive work environment
Fluent in both English and Spanish is a requirement for this position
Comfortable working in mobile environments and adapting to changing locations
Strong interpersonal, presentation, and customer service skills
Local travel within Yakima Valley with the Mobile Branch is required, including visits to community partners, schools, and event venues
Occasional travel to headquarters for training, team meetings, or cross-functional collaboration
Must have a valid driver's license and reliable transportation
Must complete and pass a credit-union paid driver training within 60 days of hire
Experience in, familiarity with, and comfortable driving large vehicles (40' long)
Skilled in Microsoft Office applications, financial planning tools, and CRM systems
Interpersonal & Communication: Strong written/oral skills—comfortable presenting to groups or individuals
Customer-Centric Approach: Empathy, listening skills, problem-solving, and relationship-based service
Strategic Thinking: Initiative-taking, creative problem-solving, and ability to challenge status quo
Sales & Service Orientation: Proven ability to meet goals while prioritizing member well-being and ethical standards
Reliability & Teamwork: Dependable, collaborative, and able to support back-office operations when needed
Preferred
Bachelor's degree preferred, particularly in business, finance, social sciences, or related fields
Experience with CDFI or community-focused initiatives a strong plus
Benefits
Zero contribution medical, dental, and vision plans for our employees
Generous paid time off program
401k plan with a dollar-for-dollar employer match up to 5%
Company
Seattle Credit Union
Seattle Credit Union is a not-for-profit financial cooperative for employees and family members living in the state of Washington.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jackie Martinez-Vasquez
Chief Impact Officer
K
Kelly Earnest
Chief People Officer
Recent News
2025-05-08
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