Sylvamo · 10 hours ago
Customer Marketing Manager
Memphis, TN
Contract
Onsite
Mid, Senior Level
5+ years expSylvamo is a company focused on sustaining forests and renewing ecosystems while delivering paper solutions. The Customer Marketing Manager will act as a liaison between marketing, sales, and customers, coordinating go-to-market strategies to meet customer needs and achieve business objectives in the Imaging segment.
ManufacturingPaper ManufacturingRetail
Responsibilities
Develop and implement initiatives (promotional, training, etc.) that support both the overall and branded sales volume goals of assigned accounts
Manage accrual and spending on promotional activities to maximize the return of Imaging Papers’ promotional spend at the assigned accounts
Provide account management support. Specific activities include Customer Value Management (CVM) account support; catalog/web sell-in, review, and maintenance; Planogram analysis / sell-in; sales analysis, including analysis of customer POS data; development of internal/external presentations; ad hoc account requests; coordination/support of contract sales team
Manage account level pricing. This includes keeping a confidential current price sheet and communicating with the customer, as appropriate. Successfully implement any market price announcements as well as customer specific adjustments
Support the development of customer rebate programs that drive profitable sales and manage the accrual of those rebates to ensure accuracy
Execute the Imaging eCommerce strategy at the account level. This includes eCommerce site product content maintenance, digital marketing, and Sylvamo SHOP
Qualification
Required
Bachelor's degree required
Five years industry experience or equivalent
Solid understanding of North American Papers
Demonstrated comprehension of marketing and sales
Demonstrated comprehension of supply chain concepts
Demonstrated comprehension of manufacturing, converting, and packaging operations
Demonstrated comprehension of finance and accounting
Demonstrated comprehension of eCommerce concepts
Superior analytical skills: demonstrated ability to analyze and interpret complex internal and external data
Ability to come up with new and unique ideas through customer communication, data analysis and team coordination
Demonstrated ability to construct and present detailed proposals
An aggressive focus on execution and trying new approaches
A positive attitude toward change and new approaches/techniques
Preferred
advanced business degree
Benefits
Medical
Dental
Vision
Disability
Life insurance
401(k) plan with matching company contributions
Paid time off
Paid holidays per year
Company
Sylvamo
Sylvamo specializes in manufacturing of a wide variety of papers like printing paper, specialty papers, converting papers, and others.
5001-10000 employees
H1B Sponsorship
Sylvamo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
John Sims
CEO & President
V
Vincent Miraglia
Associate General Counsel: North America and Labor & Employment
Recent News
MarketScreener
2025-12-18
thefly.com
2025-12-18
2025-12-17
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