First Stop Health · 14 hours ago
Principal Technical Program Manager
United States
Full-time
Remote
Lead/Staff
8+ years expFirst Stop Health is on a mission to deliver affordable, delightful healthcare for all through connected, whole-person virtual care. The Principal Technical Program Manager will lead complex, cross-functional programs, ensuring the right work is prioritized and delivered for maximum business impact while partnering with business leaders to shape program delivery practices.
Employee BenefitsHealth CareMedicalTelehealth
Responsibilities
Lead Strategic Programs: Drive execution of high-visibility, cross-functional initiatives that advance key business objectives in the Technology and Product org
Own the Portfolio: Establish and manage a portfolio view of initiatives in your area, ensuring alignment to company priorities and resource capacity
Build Intake & Prioritization Models: Design and implement intake, prioritization, and governance mechanisms to bring structure and transparency to how work enters and progresses through the system
Enable Resource Planning: Partner with business and functional leaders to assess capacity, balance workloads, and allocate resources effectively
Standardize Delivery Practices: Embed consistent program management frameworks, tools, and rituals within your domain to drive clarity, accountability, and predictability
Collaborate Cross-Functionally: Act as a connector between the PMO and your assigned department, ensure seamless coordination and communication
Coach and Influence: Guide teams and subject matter experts in adopting program management best practices, freeing them to focus on their core business and functional responsibilities
Measure and Communicate Impact: Track progress, manage risks, and communicate outcomes to stakeholders and leadership through structured reporting and storytelling
Qualification
Required
8–10+ years of program management experience, including ownership of large, complex, or multi-year initiatives
Proven success establishing or improving portfolio management processes (intake, prioritization, capacity planning, governance)
Experience working in or alongside Technology functions within a healthcare or similarly complex, regulated environment
Ability to influence senior leaders and drive alignment across diverse stakeholder groups
Solid change management and communications skills to help drive change
Strong analytical, organizational, and communication skills with the ability to distill complexity into clear actions and decisions
Comfort operating in a hands-on role that balances strategic portfolio management with day-to-day delivery leadership
Benefits
Comprehensive benefits package
Health and medical coverage options
Dental and vision coverage
Disability and life coverage
Monthly medical waiver allowance
Remote-first work environment
Flexible paid time off
Summer Fridays
Employer match 401k plan
Monthly phone stipend
First Stop Health membership benefit
Urgent Care
Mental Health
Primary Care
Company
First Stop Health
First Stop Health provides care that people love with 24/7 access to licensed doctors via app, web or phone.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$22.16MKey Investors
Sverica CapitalPatrick Spain
2023-11-09Series Unknown· $9.11M
2023-06-22Private Equity
2019-01-12Series A· $6.5M
Leadership Team
Teira Gunlock
Chief Executive Officer
Cole Barfield
Chief Medical Officer
Recent News
2025-12-17
Company data provided by crunchbase