Walgreens · 21 hours ago
Sr Certified Pharmacy Technician Centralized Services
2225 S PRICE RD,CHANDLER,AZ,85286-07201-21147-S
Full-time
Onsite
New Grad, Entry Level
$18.75/hr - $25/hr
0+ years expWalgreens is a leading pharmacy and retail company serving nearly 9 million customers daily. The Sr Certified Pharmacy Technician Centralized Services is responsible for delivering patient prescriptions in a hospital system setting, assisting pharmacists, and ensuring compliance with pharmacy regulations while providing excellent customer service.
Consumer GoodsHealth CarePharmaceuticalRetail
Responsibilities
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
Develops strong relationships with most valuable customers, and builds relationship with case managers, nurses and other hospital staff members
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities
Supports execution of Pickup program
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
Delivers prescriptions and interacts with patients within a hospital system setting. Connects the patient to the retail store pharmacist via telephone to complete the consultation. Translates patient interactions into bottom-line script growth for the company
Communicates to manager and maintains on route documentation for any questions, concerns or complaints from patients or hospital staff
Documents all information necessary to process paperwork (i.e., delivery receipts, customer identification numbers, etc.)
Collects and records forms received, and submits receipts for expenditures daily
Complies with all company policies and procedures; maintains respectful relationships with coworkers
Completes special assignments and other tasks as assigned
Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments
Qualification
Required
At least three months experience working in a sales environment that required meeting a defined sales goal or at least three months experience promoting/selling Healthcare or wellness programs
Three months previous work experience as a technician in a retail or hospital setting
PTCB or ExCPT certification
Active immunization certification (except in Community Specialty Pharmacy locations, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement); Internal Candidates only
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement); External candidates
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to develop relationships, complete objectives and determining when escalation of issues is necessary
Valid driver's license
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours
Preferred
Prefer six months of experience in a retail environment
Prefer to have prior work experience with Walgreens
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications
Prefer good computer skills
Prefer the knowledge of store inventory control
Company
Walgreens
Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.
10001+ employees
H1B Sponsorship
Walgreens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-07-23Grant· $25M
Leadership Team
Bala Visalatha
Chief Experience and Growth Officer
Barry Hanen
Director, Payments and Card Services
Recent News
Digital Commerce 360
2026-01-07
Business News
2025-11-25
Company data provided by crunchbase