National Association of Latino Healthcare Executives · 6 hours ago
Supervisor, Quality and Safety Improvement (PMG)
Fontana, CA
Full-time
Onsite
Mid, Senior LevelThe National Association of Latino Healthcare Executives is dedicated to improving healthcare for Latino communities. They are seeking a Supervisor for Quality and Safety Improvement who will guide a team in developing, implementing, and monitoring quality and safety programs while ensuring compliance with professional standards and regulations.
Health CareHospitalMedical
Responsibilities
Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope
Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives
Leads data extraction, analyses, and presentations to support quality improvement efforts by: supervising the completion of statistical analysis for quality improvement evaluations and special projects; integrating data from multiple reporting systems to develop and maintain a variety of statistical reports (e.g., including charts, graphs) and narrative summaries of improvements that enable care providers to see variations in practice patterns; presenting quality improvement metric reports to demonstrate improvements and effectiveness of quality improvement programs to department and program managers; and evaluating escalated trends, potential errors, and other analysis and reporting findings to the manager
Manages quality improvement performance metrics development, collection, and utilization by: initiating the development of performance metrics, standards, and methods to establish improvement success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure development of cohesive and reachable metrics are practical and approved for departments; and empowering team members to deliver measurable results and alignment with strategic objectives by integrating metric collection into workflows and projects with sound methodology
Facilitates the development of quality improvement initiatives by: implementing methods and tools to develop stakeholders capabilities for process improvements; monitoring the use of data-driven improvement principles, tools, and problem-solving methods, including Lean/Six-Sigma concepts and techniques using quality improvement metrics; and coordinating the approval for updated milestones, detailed workplans, and documentation practices in order to create a clear, logical, and realistic plan
Serves as the lead subject matter expert for quality improvement processes and regulations within assigned areas, teams, and departments by: applying knowledge of current internal policies, external regulations, and legislation; serving on projects to draw guidelines on the enforcement, development of policies or procedures of regulations and auditing processes; leveraging collaborative, results oriented partnerships to ensure compliance with regulations and improve patient safety, maintain the KP safety culture, reporting accuracy, and health outcomes; empowering team members to provide educational programs to raise awareness for regulation requirement, internal concerns, and system/database usage; and resolving escalated issues, weighing practical considerations and coordinating with the appropriate stakeholders for resolution
Delivers stakeholder development and quality performance review efforts by: leading utilization and performance reviews utilizing multidisciplinary criteria and guidelines and taking a systematic approach to quality improvement; identifying performance areas of improvement for stakeholders and providing feedback and coaching as needed; presenting program-level performance review reports to department managers; and delivering and developing training and educational programs related to process improvement for quality improvement programs for stakeholders at the department level
Qualification
Required
Supervises a team to provide a broad range of administrative, facilitation, and technical support functions in the area of Quality and Safety Improvement
Guides a team in the development, implementation, monitoring, and continuous improvement of Quality and Safety programs and initiatives
Supervises a team to develop and monitor performance indicators and metrics
Collaborates with appropriate departments to collect, analyze, and trend data from multiple reporting systems and sources to identify opportunities to improve quality and safety
Maintains the KP safety culture
Develops and coordinates across workgroups to receive approval for improvement plans to address priority issues
Supervises a team to ensure teams alignment with organizations compliance across professional standards, laws and regulations, and internal requirements related to quality and safety
Recommends developmental opportunities for others; builds collaborative, cross-functional relationships
Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement
Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations
Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes
Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration
Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope
Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments
Ensures all policies and procedures are followed
Aligns team efforts and standards, and measures progress in achieving results
Determines and carries out processes and methodologies; resolves escalated issues as appropriate
Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources
Removes obstacles that impact performance; identifies and recommends improvement opportunities
Influences teams to execute in alignment with operational objectives
Leads data extraction, analyses, and presentations to support quality improvement efforts
Supervises the completion of statistical analysis for quality improvement evaluations and special projects
Integrates data from multiple reporting systems to develop and maintain a variety of statistical reports
Presents quality improvement metric reports to demonstrate improvements and effectiveness of quality improvement programs to department and program managers
Evaluates escalated trends, potential errors, and other analysis and reporting findings to the manager
Manages quality improvement performance metrics development, collection, and utilization
Initiates the development of performance metrics, standards, and methods to establish improvement success
Collaborates with multiple stakeholders, often with competing/conflicting objectives, to ensure development of cohesive and reachable metrics
Empowers team members to deliver measurable results and alignment with strategic objectives
Facilitates the development of quality improvement initiatives
Implements methods and tools to develop stakeholders capabilities for process improvements
Monitors the use of data-driven improvement principles, tools, and problem-solving methods, including Lean/Six-Sigma concepts and techniques
Coordinates the approval for updated milestones, detailed workplans, and documentation practices
Serves as the lead subject matter expert for quality improvement processes and regulations within assigned areas, teams, and departments
Applies knowledge of current internal policies, external regulations, and legislation
Serves on projects to draw guidelines on the enforcement, development of policies or procedures of regulations and auditing processes
Leverages collaborative, results oriented partnerships to ensure compliance with regulations and improve patient safety
Maintains the KP safety culture, reporting accuracy, and health outcomes
Empowers team members to provide educational programs to raise awareness for regulation requirement, internal concerns, and system/database usage
Resolves escalated issues, weighing practical considerations and coordinating with the appropriate stakeholders for resolution
Delivers stakeholder development and quality performance review efforts
Leads utilization and performance reviews utilizing multidisciplinary criteria and guidelines
Takes a systematic approach to quality improvement
Identifies performance areas of improvement for stakeholders and provides feedback and coaching as needed
Presents program-level performance review reports to department managers
Delivers and develops training and educational programs related to process improvement for quality improvement programs for stakeholders at the department level
Company
National Association of Latino Healthcare Executives
The National Association of Latino Healthcare Executives is a hospital and healthcare organization.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jackie Sifuentes, MBA, LSSYB
Co-Founder La Mesa Emerging Leaders Mentorship Program for Early Careerists
Company data provided by crunchbase