Zinda Law Group, PLLC · 13 hours ago
Intake Manager
Zinda Law Group is an elite plaintiff’s personal injury firm looking for an ambitious Intake Manager to manage client relations and lead a team of intake specialists. The role involves responding to potential client inquiries, scheduling meetings, and tracking performance metrics.
Law Practice
Responsibilities
Receive and respond to potential client calls
Communicate with potential clients via phone and email
Schedule and calendar initial client meetings with attorneys
Manage Intake Specialists
Provide feedback on performance to members of the Intake team
Track close rates and prepare daily weekly intake reports for management
Qualification
Required
2+ years of intake, customer service, or sales experience
1+ years of management experience
College degree
Must be extremely comfortable speaking on the phone to clients
Outgoing and looking forward to working as part of a team
Excellent written and verbal skills
Capable of working in a fast paced environment
Preferred
Law degree is a huge plus
Legal experience preferred, but not required
Bilingual in Spanish a plus but not required
Benefits
Paid time off and paid holidays
IRA Plan with company contribution match
Medical, vision, and dental insurance
Parental leave
Opportunities for ongoing training and mentoring by our outstanding team
Opportunities to advance and grow within the firm