Mission Loans, LLC · 10 hours ago
Loan Officer
Irvine, CA
Full-time
Onsite
Mid Level
$120K/yr - $200K/yr
3+ years expMission Loans, LLC is looking for Experienced Loan Officers to join their Irvine, California team. In this role, you will help clients navigate their financial journey by recommending loan products and ensuring a seamless mortgage process while providing exceptional customer service.
FinanceFinancial ServicesProfessional Services
Responsibilities
Provide an exceptional customer experience by building trust and guiding clients through the loan process
Engage with clients through inbound and outbound calls using company-provided leads and marketing resources
Analyze financial situations to structure tailored loan offers that best fit customer needs
Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process
Collect and review qualification documents to ensure complete and accurate loan submissions
Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing
Collaborate with internal teams— including processors and customer relationship managers—to resolve any qualification issues
Meet and exceed performance goals, ensuring compliance with lending regulations and maintaining loan quality
Qualification
Required
Must possess an active MLO license with current authorization to operate in four or more states
Minimum of 3 years of consecutive experience as a Direct-to-Consumer (DTC) loan Originator
3+ Years in a call center environment
Expertise in mortgage products, including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds
Proficiency in CRM and Loan Origination Systems (LOS), such as Byte, Salesforce, or Encompass to manage customer relationships
A customer-first mindset, dedicated to delivering an outstanding experience
Strong phone communication skills with the ability to build rapport quickly
Self-motivated and results-driven, thriving in a fast-paced environment
Excellent verbal and written communication skills with attention to detail
Problem-solving and critical thinking skills to navigate loan structuring challenges
Ability to multitask and prioritize in a high-volume setting
Flexibility to work up to 50 hours per week, including occasional weekends
Preferred
Bilingual in Spanish is a plus
Company
Mission Loans, LLC
Whether you’ve been dreaming of buying your first home with your young family or of diversifying your investment portfolio with real estate, you’re in the right place.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Billy Boulton
Vice President of Sales
Recent News
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