SAIC · 18 hours ago
ServiceNow Platform Analytics Engineer
Washington, DC
Full-time
Hybrid
Senior Level, Lead/Staff
$200K/yr - $240K/yr
14+ years expSAIC is seeking a skilled ServiceNow Platform Analytics Engineer to develop dashboards for the Department of State Assessment Tool (DOSAT). This role involves supporting Vendor Performance Management initiatives and requires collaboration with various teams to enhance platform functionality and user experience.
Information TechnologySecurityService IndustrySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Data Visualization & Reporting Create and maintain interactive dashboards, reports, and scorecards using ServiceNow Platform Analytics
Performance Analysis Develop and monitor key performance indicators (KPIs) to measure feature usage, platform engagement, and system performance
Platform Optimization Analyze data to identify trends, insights, and opportunities for enhancing platform functionality and user experience
Data Governance & Modeling Ensure data accuracy, consistency, and integrity, including managing data models, ETL processes, and user access permissions
Technical Implementation Leverage knowledge of ServiceNow table structures, data relationships, and domain separation to ensure accurate data modeling
Cross-functional Collaboration Work with Product Managers, Data Engineering, and leadership to define metrics, analyze user behavior, and support strategic decision-making
Qualification
Required
BS in Computer Science, Engineering, Information Systems, or related field and 14 years or more experience; MS and 12 years or more experience; may accept additional experience in lieu of degree
5 or more years in data analytics, business intelligence, or product analytics
Proficiency in SQL and data visualization tools ServiceNow Platform Analytics – knowledge of Tableau is nice to have
Familiarity with specific platforms ServiceNow Performance Analytics and/or ServiceNow Platform Analytics
Strong ability to conduct A/B testing, predictive modeling, and root cause analysis
Experience with common tools & technologies such as Data Visualization ServiceNow Platform and Performance Analytics
Experience with Database/Languages SQL, JavaScript, Glide API
US Citizenship
Active Secret Security Clearance
Preferred
Knowledge of Tableau is nice to have
Company
SAIC
SAIC specializes in IT, enterprise IT, engineering, and professional services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$522.13MKey Investors
U.S. Geothermal
2025-09-22Post Ipo Debt· $500M
2010-09-13Post Ipo Equity· $22M
2006-10-13IPO
Leadership Team
Prabu Natarajan
Chief Financial Officer
Kevin F Brown
Senior Vice President, Chief Information Security Officer
Recent News
2025-12-16
2025-12-16
2025-12-05
Company data provided by crunchbase