EPCOR · 3 hours ago
Director, Strategic Operations
Glendale, AZ
Full-time
Onsite
Director/Executive
10+ years expEPCOR is a leading private water utility company dedicated to delivering water and wastewater services while investing in communities and protecting the environment. The Director of Strategic Operations will provide strategic leadership for operational teams, ensuring compliance and reliability across utility operations, while driving continuous improvement initiatives and collaborating with stakeholders.
Electrical DistributionEnergyRenewable EnergyWater Purification
Responsibilities
Lead, coach, and develop direct and indirect reports while building a culture of accountability, collaboration, and continuous improvement
Ensure operational integrity and regulatory compliance across Arizona and New Mexico facilities and operational functions
Provide strategic and operational input into annual business plans, budgets, and performance targets
Ensure operational and financial objectives are met or exceeded, including effective cost control and resource optimization
Lead enterprise‑level operational initiatives, including CMMS, AMI, consolidated maintenance programs, SCADA, and operational planning
Drive the development and implementation of capital investment programs to support system reliability and long‑term growth
Identify and execute projects that reduce costs and enhance service levels
Evaluate, pilot, and implement innovative technologies, tools, and methods to improve operational performance
Negotiate intergovernmental agreements and agreements with private entities
Provide oversight and leadership for operations across multiple jurisdictions
Collaborate with planning and development teams to assess capacity needs and plan for facility and plant expansions
Lead or contribute to special projects such as establishing centralized control centers, participating in water augmentation and partnership initiatives, and advancing innovative operational strategies
Serve as operational backup to peer division directors during absences or periods of increased demand
Support due diligence efforts for acquisitions and provide operational expertise for business development initiatives across regulated and commercial operations
Represent the organization with community leaders and regulatory agencies, including delivering credible and effective testimony when required
Support other projects and responsibilities as requested
Qualification
Required
Bachelor's degree in Engineering, Business Management, Biology, or a related field
10+ years of progressive leadership experience managing large, complex operations teams within the water and wastewater utility industry
Strong knowledge of regulatory requirements, compliance obligations, and emerging trends impacting water and wastewater operations
Proven ability to lead through influence, build strong cross‑functional partnerships, and drive enterprise‑level initiatives
Excellent leadership, communication, and interpersonal skills with the ability to engage diverse stakeholders and teams
Preferred
Master's degree in Civil Engineering or Business Administration strongly preferred
Benefits
Competitive Compensation: Enjoy a market-aligned salary and performance-based incentive programs.
Comprehensive Benefits: Access medical, dental, vision, life, and disability insurance - plus a retirement plan with substantial company contributions.
Generous Time-Off & Work-Life Balance: Take advantage of paid vacation, sick time, holidays, personal days, and programs that support your well-being.
Professional Development: Benefit from tuition reimbursement, certification support, and ongoing training opportunities to grow your career.
Safety-First Culture: We prioritize your safety through robust training, proactive programs, and recognition of safety milestones.
Inclusive & Innovative Environment: Be part of a team that values diverse perspectives, celebrates innovation, and fosters a sense of belonging.
Award-Winning Workplace: EPCOR has been recognized as a Best Places to Work employer – it’s our people who make that possible.
Company
EPCOR
EPCOR is a utility company that provides electricity, natural gas, and water to its customers.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$906.42M2025-10-01Debt Financing· $179.33M
2024-12-05Debt Financing· $142.66M
2024-05-31Debt Financing· $183.25M
Recent News
Canada NewsWire
2025-12-03
Arizona Daily Star
2025-11-24
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