State of Florida · 3 days ago
RECORDS SPECIALIST (WT: MOTORIST SERVICES SPECIALIST) - 76002578
Tallahassee, FL
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $35K/yrThe Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. The Records Specialist will assist internal and external customer requests for information related to driver license, driver history, and motor vehicle records, while also processing record request fees and payments.
Government Administration
Responsibilities
This position will be responsible for using established guidelines and procedures to assist internal and external customer requests for information related to driver license, driver history, and motor vehicle records
The incumbent in this position will be responsible for researching and responding to information requests using various sources, such as National Drivers Registry, Motorist Maintenance, IRIS, CCIS, etc
This position will also be responsible for calculating, processing and posting record request fees and payments using the Cash Receipt System
Qualification
Required
Knowledge of basic office procedures
Ability to review information for accuracy and completeness
Skill in using Cash Receipt System (CRS), Comprehensive Case Information System (CCIS), DL Maintenance, Florida Registered Vehicles Information System (FRVIS), Florida Driver License Information System (FDLIS), Internet Records Information System (IRIS), Motorist Maintenance (MM), National Driver Registry (NDR) and Customer Service Center (CSC) Expert System
Ability to maintain records and reports
Ability to organize and maintain filing systems
Knowledge of Microsoft Word, Excel and Outlook
Ability to communicate effectively, verbally and in writing
Skill in researching and verifying information
Knowledge of and the ability to apply state and federal motor vehicle laws and DHSMV operations, policies and procedures
Skill in providing customer service to diverse customers in a tactful manner, courteous and non-judgmental manner
Ability to work well independently and with a team
Ability to perform basic mathematical calculations
Skill in operating office equipment such as a personal computer, multi-line telephone, microfiche viewer, copy machine, printer, scanner, fax machine and calculator
Preferred
Professional work experience creating business correspondence to include letters, memos, and/or emails
Professional work experience providing customer service to internal and external customers
Professional work experience calculating and processing payments
Benefits
Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
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