UW-Madison Division of Information Technology (DoIT) · 13 hours ago
Printing Project Coordinator
The UW-Madison Division of Information Technology (DoIT) is seeking a Printing Project Coordinator to join their Digital Publishing and Printing Services team. This role involves utilizing print production experience and customer service skills to coordinate printing projects and fulfill customer needs on the UW campus and beyond.
Information TechnologySoftwareTrainingWeb Development
Responsibilities
Maintains detailed print records on projects and keep other records as required
Reviews complex orders for accurate funding information and enters billing into database
Prepares related technical written correspondence to clients, vendors, and departments
Provides direction, mentors, and cross trains members of the customer service team
Understands state print purchasing requirements and regulations
Provides fulfillment services for customers including replenishment, paperwork management, and special event coordination
Maintains and provides detailed records of customer-owned inventory items
Coordinates printing projects that use external vendors and maintain records as required
Consults with customers on complex print projects
Coordinates production schedules and tracks print job progress to meet deadlines and ensure completion
Qualification
Required
Demonstrated professional experience in customer service
Demonstrated professional experience in the commercial print industry
Broad understanding of digital prepress, graphic design, digital print and print bindery functions
Basic computer and technology knowledge, including Excel and Microsoft platforms
Proven capability to organize workload, manage competing priorities, and meet strict deadlines
Preferred
Experience working with commercial print vendors
Experience organizing and maintaining customer-facing data and paperwork
Experience with print management software
H.S. Diploma-Preferred
Benefits
Generous vacation, holidays, and paid time off
Competitive insurances and savings accounts
Retirement benefits
Company
UW-Madison Division of Information Technology (DoIT)
UW–Madison’s Division of Information Technology (DoIT) is the principal locus of the university’s IT operations, providing IT services and support to the university's faculty, staff and students.