Figure · 1 day ago
Mortgage Sales Team Leader
United States
Full-time
Remote
Mid, Senior Level
$25/hr - $32/hr
3+ years expFigure is a company transforming capital markets through blockchain technology. The Mortgage Sales Team Leader is responsible for managing a team of Licensed Sales Associates, ensuring they meet sales targets while also performing as an active Loan Officer.
BlockchainFinanceFinancial ServicesFinTech
No H1B
Responsibilities
Lead and manage a pod of 5 to 10 Licensed Sales Associates, ensuring consistent performance above monthly sales targets
Partner with the Sales Enablement and Operations Lead (Licensed) to support Loan Officers on Performance Improvement Plans, including daily call reviews and objection handling roleplay to move Tier 0 performers off PIPs quickly
Review call recordings in the Nice system to identify coaching opportunities and improve customer interactions
Monitor funnel conversion data to ensure strong pipeline health and adherence to speed to lead SLAs
Convert company provided leads into HELOC customers through outbound calling, text, and email
Guide borrowers through a consultative sales process, helping them select the right product, rate, and term
Demonstrate closing ability and system mastery in Salesforce and CSP by maintaining active personal production
Support new hires through the 30 60 90 ramp plan to ensure Tier 1 funding targets are achieved
Establish scalable best practices and provide feedback to Operations on approval bottlenecks and product gaps
Qualification
Required
Active NMLS license with eligibility and willingness to be licensed in all Figure operating states
3 or more years of experience in mortgage lending or HELOC sales
Proven ability to close and consistently exceed sales targets
Deep proficiency in Salesforce, Nice, and loan origination systems
Ability to translate complex underwriting guidelines into clear, repeatable training scripts
Strong data analysis skills with the ability to interpret funnel and waterfall metrics
Willingness to work flexible hours, including evenings and weekends as needed
Preferred
CSP experience
Benefits
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Company
Figure
Figure is a financial services company leveraging blockchain technology.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.57BKey Investors
Ondo FinanceVictory Park CapitalJP Morgan
2025-11-24Post Ipo Equity· $25M
2025-09-11IPO
2025-05-21Debt Financing
Leadership Team
Michael Tannenbaum
Chief Executive Officer
Ronald Chillemi
Chief Legal Officer
Recent News
GlobeNewswire
2026-01-16
2026-01-15
dcm.com
2025-12-31
Company data provided by crunchbase