Credit Union of Southern California · 1 day ago
Senior Curriculum Developer
Credit Union of Southern California is one of the fastest growing credit unions focused on building a meaningful workplace. They are seeking a Senior Curriculum Developer to design advanced training programs that address evolving talent needs and support organizational growth and changes.
BankingFinancial ServicesNon Profit
Responsibilities
Conducts training needs assessments with business and project leaders to establish skill and knowledge gaps
Recommends and designs needs-based training programs based on identified skill, knowledge, and service gaps of employees and teams, as well as evolving talent needs from organizational changes, internal growth, and industry shifts
Designs and develops multi-modal course content, audio/visual aids, test criteria, handouts, learning aids, training manuals, reference library, multimedia visual aids, and other educational materials and ensures they are compliance with policies and procedures
Maintains a knowledge base of training materials, product documentation and other information, recommending enhancements to meet the needs of a diverse learner population
Designs testing, evaluation, and measurement procedures and tools for development and training programs. Evaluates the effectiveness and creativity of training programs, materials, methods, and content. Fine-tunes curriculum development as needed
Partners with business leaders to execute on cross-functional instructional design projects
Represents department in organization-wide strategic project teams
Recommends instructional package templates for all learning modalities, including learning objectives, testing instruments, course agendas, trainer guides, learner guides, evaluation instruments, and job aids
Applies in-depth knowledge of instructional design best practices and procedures to recommend and select the most effective training methods and modalities to meet business needs
Conducts train-the-trainer sessions on new training curricula, techniques, or other program enhancements to ensure training methodology meets the ongoing needs of the organization and Membership
Coaches and counsels team members on curriculum development skills
Researches and recommends emerging trends in instructional design technology, products, and best practices
Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy
Must be able and available to work a “hybrid” schedule, per business operations requirement, as needed
Additional duties and responsibilities as assigned
Qualification
Required
High School Diploma or equivalent
Certification from Association for Talent Development or related professional association
3+ years of experience in workplace training, learning & development, or similar role
3+ years of experience developing complex training curriculum using a variety of media, including instructor-led classroom (for other trainers to deliver), webinar, video, job aids, and self-directed training
2+ years executing cross-functional curriculum development projects
2+ years developing project plans, including project scoping, training delivery, and project execution
Proficient in all applicable MS Office programs (i.e., Word, Excel, Outlook, Teams, etc.)
Proficient in: Adobe Captivate, Articulate 360, Vyond and Camtasia (or similar eLearning design software)
Proficient in learning management systems and/or knowledge management platforms
Strong organizational skills with experience managing cross-functional initiatives and vendor relationships
Proven ability to create emotionally resonant experiences that drive loyalty
Ability to extract, read, and utilize Member data to trigger workflows and measure ROI
Ability to learn, adopt, and responsibly use new technologies, including AI-enabled tools
Demonstrated digital literacy, including comfort with data dashboards, workflow tools, and collaboration platforms (e.g., M365, Teams, CRM, knowledge systems)
Use of technology to enhance efficiency, service quality, communication, and decision-making
Excellent interpersonal skills to lead cross-departmental efforts and inspire team participation
High empathy and understanding of Member and team member needs
Maintains a service mindset and balances efficiency with human connection
Preferred
Bachelor's Degree in Instructional Design or related field; or current certification as Instructional Designer (from Association for Talent Development)
Benefits
Competitive pay
Great health benefits
Company
Credit Union of Southern California
Credit Union of Southern California is a banking and finance service provider company.
Funding
Current Stage
Growth StageRecent News
2025-10-15
PR Newswire
2025-10-09
Company data provided by crunchbase