AT&T · 6 hours ago
Sr Specialist Network Process & Quality
Arkansas, United States
Full-time
Onsite
Mid, Senior Level
$64K/yr - $106K/yr
2+ years expAT&T is a leading communications and technology company that connects the world. The Sr Specialist Network Process & Quality will be responsible for developing and overseeing quality management programs and process improvements to ensure high performance and compliance with industry standards.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
No H1B
Responsibilities
Develop, implement, and oversee quality management programs and continuously improve network processes to ensure high performance and reliability
Analyze network performance data, identify root causes of problems, and construct reports to illustrate process trends and improvements
Ensure all network activities comply with industry standards, regulatory requirements, and company policies, developing and enforcing network standards and protocols
Provide technical support, develop, and implement training programs, and write/edit technical manuals to support quality and process improvement initiatives
Lead network support programs and initiatives, monitor key performance indicators, develop network metrics, and report on performance and compliance to senior management
Qualification
Required
2+ years' related experience
Certification is required in some areas
Preferred
Bachelor's degree (BS/BA) preferred
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
24-7 Press Release Newswire
2026-01-24
Mobile World Live
2026-01-24
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-23
Company data provided by crunchbase