Video Team Operator jobs in United States
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Becklar · 15 hours ago

Video Team Operator

Becklar is a company that monitors state-of-the-art video alarms to ensure the safety of property and people. They are seeking a Video Monitoring Specialist to process video alarms accurately and provide detailed reporting through their ticketing system.

Information TechnologySecurity

Responsibilities

Process video alarm signals quickly, accurately and professionally
Provide a high level of detail through the ticketing process
Learn and use new software to complete multiple tasks

Qualification

Customer service experienceAttention to detailTechnology proficiencyBilingualCommunication skills

Required

1+ year of customer service experience strongly preferred
Strong attention to detail is a must
Must be able to type, write, and speak English
Must be able to use technology efficiently for an extended amount of time
Minimum of 16 working hours per week

Preferred

1 Year of phone customer service
1 Year of security experience
Bilingual is a plus

Benefits

Free mental health assistance for you and your family
Great 401(k) retirement plan with company match
Competitive tuition reimbursement and continued learning opportunities
TONS of growth opportunities
A FUN team, company parties, work-life balance, weekly pay days, and more!

Company

Becklar

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Becklar is an innovative company in the IoT space with call center and IoT platform expertise.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Graham Partners
2024-12-10Private Equity
2020-07-13Acquired

Leadership Team

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Clint Halverson
Chief People & Administrative Officer
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Tyler Tribe
Chief Technology and Product Officer
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Company data provided by crunchbase