Fremont Bank · 18 hours ago
Director of Operations, Investment Services
Fremont, CA
Full-time
Onsite
Mid, Senior Level
$115K/yr - $145K/yr
5+ years expFremont Bank is one of the Bay Area’s most respected financial institutions, seeking a strategic professional to join their Investment Services team. The Director of Operations will provide essential support to Financial Advisors and management, ensuring operational efficiency and compliance within the Investment Services department.
Financial ServicesMortgageRetail
Responsibilities
Ensure all accounting bills and credit card payments are current. Also, ensure payments are assigned to the correct GL’s and cost center
Perform and coordinate all Vendor Management due diligence reports and files
Provide support for the appropriate departmental committees; BISC
Research client records, contracts, agreement, etc., and respond to inquiries. Communicate with clients as appropriate
Coordinate the data flow from the external partners, LPL to Fremont Bank. This includes Fremont Bank’s data warehouse and/or assist with the client portfolios of the Private Bankers
Coordinate all office technology for Investment Services, to include ordering Laptops, cell phones, I-pad, and ensuring appropriate approvals and access for all job functions
Coordinate training, communications, and service with all partners; LPL, DOI, FINRA & Fremont Bank
Coordinate and assist with all Marketing supply ordering, stationary, and all other office supplies
Coordinate and communicate the department Disaster Recovery Plan. Ensure that the plan is up to date and coordinate with the plan for the Bank
Lead, supervise and oversee the Investment Administrative Team, including but not limited to Wealth Management Sales Assistants, Registered Sales Assistants, Administrative Assistants, etc
Coordinate the appropriate licensing documentation of all branches, Private Bankers, Financial Advisors, and Registered Sales Assistants and Administrative Assistants in Investment Services
Identify service efficiencies, process improvements, and service delivery using creative and proactive measures
Coordinate and assist with training on all Investment Services systems including Morningstar, Red Tail, Wealthbox, Salesforce etc
Maintain and ensure all Complaints are filed with appropriate entity. Oversee all Complaint reporting to Management
Oversee and maintain all weekly, monthly quarterly and annual reports. Including but not limited to Private Banking Tracking, Operational Integrity, Complaint Reports, Financial Advisor tracking, etc
Qualification
Required
Bachelor's Degree is required
5+ years of increasing responsibility in operations and management within Investments
Investment (Series 7 & Series 66 minimum) & CA Life Insurance licensing is required
Must be able to coordinate a high level of activity under a variety of conditions and constraints
Excellent management skills-principles and ability to manage complex people, as well as knowledge and ability to motivate personnel in order to balance staffing strength with profitability and growth
Excellent verbal and written communication and presentation skills
Knowledge of Federal and State laws and regulations regarding investment services
General knowledge of Bank, Investment & Trust products and services
Preferred
Master's degree preferred
Benefits
Medical, dental, and vision insurance
Flexible Spending Accounts (FSA, Dependent Care, Health Savings)
Employee Stock Ownership Plan (ESOP)
401(k) with employer match
Performance-based bonuses or incentives
Paid holidays, vacation, and sick time
Free personal checking and savings accounts
Home loan rate discounts
Tuition reimbursement and professional development resources
On-site gym and discounted health club memberships
Employee Assistance Program (EAP)
Company
Fremont Bank
Fremont Bank is a retail and commercial bank and California mortgage lender.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
V
Vivian Yeung
Executive Vice President, Chief Digital & Technology Officer
Recent News
2024-04-08
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