Nordstrom · 3 hours ago
IT Hardware Asset Management Analyst 1 - Centennial, Colorado - ONSITE
Centennial, CO
Full-time
Onsite
Entry Level
$57K/yr - $92K/yr
1+ years expNordstrom is a leading retail company, and they are seeking an IT Hardware Asset Management Analyst 1 to support their IT hardware lifecycle operations at Depot 310. The role involves managing hardware requests, performing quality assurance testing, and ensuring accurate inventory management while providing excellent customer service.
E-CommerceFashionRetail
Responsibilities
General knowledge and understanding of IT hardware, peripherals, and specifications including desktops, laptops, mobile devices, tablets, printers, label printers, scanners, payment terminals, VoIP phones, and retail point-of-sale devices
Process customer requests for new device orders, fulfillment, break-fix, replacements, and returns per existing policy and standard operating procedures
Perform quality assurance testing on returned hardware to determine lifecycle status and disposition
Support accurate device inventory management and organization across Depot 310 and multiple retail/corporate locations
Execute shipping, receiving, and returns processing workflows with attention to detail and accuracy
Utilize ServiceNow ITSM for asset tracking, purchase order creation, inventory updates, and ticket management
Prioritize and drive tasks that support program scope and operational goals, measuring ongoing effectiveness
Support New Store Opening (NSO) projects including hardware kitting, staging, and deployment coordination
Awareness of industry practices, strategies, and processes within retail and technology
Ability to work in a fast-paced warehouse environment with physical requirements including lifting, moving equipment, and standing for extended periods
Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them
Follows through on commitments and obligations and uses company resources wisely
Understands overall business objectives and priorities and how efforts align to depot operations
Remains creative and open to new ideas; contributes to process improvement initiatives
Collaborates, influences, and builds consensus through constructive relationships and effective listening
Solves problems by incorporating data into decision making
Focuses on solutions and identifies and removes barriers to problem solving
Adjusts to changing situations and expectations in a positive way, especially during high-volume periods and project deadlines
Qualification
Required
1+ year Analyst, Financial Analyst, Logistics, Warehouse, or IT Technician experience
BA/BS degree or equivalent work experience
Strong organizational skills and attention to detail
Ability to lift up to 40 lbs. regularly and work in a warehouse environment
Comfortable with technology troubleshooting and hardware testing procedures
Self-motivated with ability to work both independently and as part of a team
Preferred
Prior experience with ServiceNow ITSM preferred
Microsoft Office suite proficiency (Excel, Outlook, Word)
Benefits
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Company
Nordstrom
Nordstrom is an online fashion retailer that specializes in fashion, footwear, accessories, and beauty.
10001+ employees
H1B Sponsorship
Nordstrom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (188)
2024 (231)
2023 (190)
2022 (311)
2021 (280)
2020 (208)
Funding
Current Stage
Public CompanyTotal Funding
$969.45MKey Investors
Ryan CohenEl Puerto de Liverpool
2024-12-23Acquired
2023-02-03Post Ipo Equity
2022-09-16Post Ipo Equity· $294.45M
Leadership Team
Erik Nordstrom
Chief Executive Officer
Alexis DePree
Chief Operating Officer
Recent News
2026-01-23
2026-01-23
2026-01-22
Company data provided by crunchbase