Mobility Specialist jobs in United States
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Metropolis Technologies · 4 hours ago

Mobility Specialist

Metropolis Technologies is an artificial intelligence company focused on creating innovative parking solutions. The Mobility Specialist will serve as the front-line representative, assisting customers with parking technology and ensuring compliance with parking policies.

Artificial Intelligence (AI)Computer VisionMachine LearningParkingSoftware
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Growth Opportunities

Responsibilities

Greet and assist guests in parking lots and garages, providing professional and friendly service
Educate customers on Metropolis parking technology and assist with enrollment as needed
Promote positive customer relationships by consistently delivering excellent customer service
Respond to customer questions and concerns confidently and courteously
Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization
Issue parking violations in accordance with company policies
Document violations using company-provided mobile devices, including photo documentation
Maintain the cleanliness of parking lots, garages, and common areas
Identify and report debris, spills, hazards, or maintenance issues promptly
Sweep floors, collect trash, and empty trash receptacles as needed
Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep
Work independently and collaboratively as part of a team
Observe all safety protocols at all times
Perform additional duties as assigned

Qualification

Customer serviceMobile device proficiencyCommunication skillsParking industry experienceInterpersonal skills

Required

Strong customer service orientation with a willingness to go above and beyond
Comfortable using mobile devices and technology (iPad, iPhone, Android devices)
Ability to communicate effectively in spoken English with customers and team members
Strong interpersonal and communication skills
Reliable, adaptable, and able to thrive in a fast-paced environment
Ability to stand and walk for extended periods (up to six consecutive hours)
Ability to visually inspect vehicles and physically access all areas of garages and lots
Comfortable working outdoors in all weather conditions
Flexibility to work various shifts, including weekends and evenings

Preferred

High school diploma or GED preferred, but not required
Prior parking industry experience preferred, but not required

Benefits

Medical
Dental
Vision
Flexible spending accounts
Long/short term disability
Life insurance
Accident insurance
401k
Paid time off

Company

Metropolis Technologies

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Metropolis is building AI for the real world.

Funding

Current Stage
Late Stage
Total Funding
$3.53B
Key Investors
LionTreeJP Morgan Chase3L Capital
2025-11-06Series D· $500M
2025-11-06Debt Financing· $1.1B
2023-10-05Series C· $1.05B

Leadership Team

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Alexander Israel
Co-Founder & CEO
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Travis Kell
Co-Founder & Chief Strategy Officer
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Company data provided by crunchbase