Bright Direction Dental · 15 hours ago
Dental Front Desk Coordinator (PT)
Carol Stream, IL
Part-time
Onsite
New Grad, Entry Level
$16/hr - $20/hrBright Direction Dental is seeking a Part-Time Front Desk Coordinator to join their team in Carol Stream, IL. The role involves overseeing front desk activities, managing patient interactions, and providing excellent customer service while ensuring efficient workflow at the front desk.
DentalHealth CareMedicalProfessional Services
Responsibilities
Greet patients and visitors in a friendly and professional manner
Schedule appointments and maintain the appointment calendar
Answer phone calls and address inquiries or direct them to the appropriate department
Verify patient information
Coordinate and schedule appointments based on dentist availability
Send appointment reminders to patients and confirm appointments
Handle appointment cancellations and rescheduling
Ensures re-care is being booked
Follows up with patients on unscheduled treatment plans
Maintain accurate patient records and update information as needed
Handle patient registration and check-in/check-out processes
Process and verify insurance information
Collect and record payments for services rendered
Oversees and participates in collections of aged receivables
Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care
Address patient concerns and resolve issues related to appointments, billing, or service
Collaborate with dental professionals to handle patient complaints effectively
Qualification
Required
Proven experience in a front desk or administrative role, preferably in a dental office
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Knowledge of dental terminology, procedures, and insurance processes
Proficient in using dental office software and general office applications
High school diploma or equivalent
Must be able to lift up to 15-30 pounds at time
Benefits
Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.
Full-time employees are eligible for paid time off and holiday pay.
Part-time employees working 16+ hours per week are eligible for paid time off.
All employees may participate in our 401(k) retirement savings plan, which includes a company match.
Company
Bright Direction Dental
Bright Direction Dental is a dental support organization that provides non-clinical supporting services.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nisheeth Singh
Chief Executive Officer
Jim DeBruzzi
Chief Financial Officer
Recent News
2023-01-04
2022-10-04
Company data provided by crunchbase