Tufts Medicine · 3 hours ago
Administrative Coordinator II - Primary Care - Boston
Boston, MA
Full-time
Onsite
Entry, Mid Level
$24.65/hr - $30.82/hr
2+ years expTufts Medicine is a healthcare organization focused on providing quality health services, and they are seeking an Administrative Coordinator II for their Primary Care division. This role involves providing administrative support, coordinating operations, and facilitating communication within the department to enhance service outcomes and ensure efficient workflows.
Health CareHospitalMedical
Responsibilities
Collaborates with leadership to continuously improve service outcomes that impact patient comfort by overseeing the development and follow-through of improvement opportunities that are consistent with the hospital mission vision and scope of service statement
Oversees day to day functions related to service area(s) including: budget compliance/payroll, staffing, scheduling/core delivery, front desk operations, revenue capture, and prior authorization for patients as needed based on insurance coverage
Acts as the first level “go-to person” for the clerical needs of the program including timesheets, office supply and check requests, managing mail and billing of contractees, developing, printing and dissemination of program fliers and family education packets, among other daily administrative tasks
Works with the clinical and administrative team in developing a comprehensive workflow process within the program. Reviews workflows from time to time and provides support and guidance to the team to improve efficiency as necessary
Coordinates staffing pattern of the program based on volume and needs, providing coverage and support as needed to ensure uninterrupted patient care and continued efficient workflows
Collects, analyzes and makes decisions based on data and evidence-based statistics
Facilitates inter- and intra-departmental and external communication and linkages including responding to and facilitating internal agency communications with community services, staff, other hospital departments, and or off-site programs. Disseminations updates via letters, emails, and other methods as needed
Conducts meetings for all providers and staff to discuss new policies and procedures and provide updates to enhance delivery of care through the program, satisfaction with service and resolution of problems
Assists with and assures departments compliance with ACR/JCAHO/ACOS regulatory standards
Participates in Quality Improvement activities which used for strategic planning purposes, preparation for accrediting bodies, quality assurance and performance improvement plans
Participates in the interview process and assists in a comprehensive orientation plan for all new employees
Communicates progress to the management team regularly to achieve goals are achieved
Qualification
Required
Two (2) years' administrative experience
Preferred
High school diploma or equivalent
Five (5) years' administrative experience in healthcare setting
Bilingual
Benefits
Comprehensive Total Rewards package that supports your health, financial security, and career growth
Company
Tufts Medicine
Tufts Medicine is a health system offering healthcare services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michael Dandorph
President and CEO
Andrew DeVoe
Chief Financial Officer
Recent News
2025-08-17
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