BAL · 21 hours ago
Practice Support Lead
San Francisco, California, United States
Full-time
Onsite
Mid, Senior Level
$120K/yr - $127K/yr
2+ years expBAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. The Practice Support Lead is responsible for supporting the management of legal teams, supervising paralegals, ensuring adherence to performance metrics, and providing training and guidance to maintain quality and consistency within the squad.
ConsultingCustomer ServiceInformation TechnologyLaw EnforcementLegal
Responsibilities
Serve as dotted line supervisor for paralegals of 4-5 legal teams (aka “the squad”)
Review productivity of paralegals on the squad
Review and ensure adherence to performance metrics for all paralegals on the squad
Train squad paralegals and answer questions
Serve as practice support point of contact for squad
Serve as Quality champion for the squad including deploying Quality initiatives to the squad
May serve as a product line specialist or be deployed to an operational support team
Provide ongoing training, guidance and information to squad
Maintain quality and consistency on squad
Reassign caseloads when attorneys or staff leave BAL, including the coordination with other legal staff/departments as necessary
Provide feedback for performance reviews of staff in squad
Conduct or assist with performance reviews, disciplinary actions, and hiring in conjunction with the squad
Assist with disciplinary actions
Serve as a liaison between staff and attorney
Motivate, develop, and direct squad staff
Work with team to identify and correct errors and problems
May coach, lead, and motivate the team to meet strict deadlines
May determine and adjust team and individual objectives
May monitor and analyze department work to develop more efficient use of resources while maintaining a high level of accuracy
May be responsible for establishing a positive work environment, providing career development opportunities, executing performance management, conducting feedback sessions, maintaining accountability and establishing goals for continuous improvement
Bring extraordinarily high personal energy to the task at hand and create an environment that fosters passion and teamwork
Understand and have experience in leading change
Provide training to new and existing staff as needed
Qualification
Required
2 years' experience as a Senior Paralegal II and demonstrated ability to perform the functions of the position
Bachelor's degree or equivalent
Demonstrated mastery of Senior Paralegal II skills and abilities
Must have knowledge and experience in both NIV and IV
Proven ability to be the 'Go To' person on a team
Ability and willingness to share knowledge in a helpful manner
Ability to ensure tasks are completed accurately and timely by others
Strong project management skills
Ability to communicate with diplomacy and tact
Demonstrates willingness to take on additional responsibilities and challenges
Benefits
Medical
Dental
Vision
Disability
Life insurance
Sick time
Unlimited vacation
401(k) with company match
Company
BAL
BAL is a corporate immigration law firm that delivers consulting services for organizations.
1001-5000 employees
H1B Sponsorship
BAL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (10)
2023 (6)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jeremy Fudge
CEO
Recent News
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