Daikin Comfort · 11 hours ago
Analyst Rebate 1
United States
Full-time
Remote
Entry, Mid Level
2+ years expDaikin Comfort Technologies is looking to hire a Spiff Program Rebate Analyst to provide exceptional service to their customers and develop a team relationship within the Rebate team. The role involves processing and payment of Spiff Dealer Claims, calculating rebates, and ensuring timely communication and updates to customers.
Consumer ElectronicsConsumer GoodsHeating Ventilation and Air Conditioning (HVAC)ManufacturingMechanical Engineering
No H1B
Responsibilities
Processing and payment of Spiff Dealer Claims
Calculating rebates, claims and loyalty reimbursements to Distributors or Dealers based on guidelines and requirements of approved Rebate Programs
Review documents & data pertaining to sales/payment/rebate programs in Partner Link, Mapics/Power Link/Mincron other relative programs and software
Claims/Contract analysis and projects: Guidelines are followed with calculation and payment of Special PAP Programs, Dealer Loyalty claims, & Volume Rebates according to contract information
Program and Margin Analysis
Participation in Internal audits based on defined Program Documentation
Validation of third-party claims as submitted by vendor
Manage rebate programs in an efficient and timely manner as set by management
Budgeting and forecasting growth programs: Provide finance, managers, distributors and dealers with detailed data/calculation of past and future rebate amounts, as well a previous applied payments
Ensures rebate program calculations follow applicable approval levels according to DOA
Support annual budgeting and forecasting process: Analysis of data on customers for financial review
Meet critical financial and development deadlines as set by management
Calculates manually and through automated processes for Rebate programs
Assist with financial and growth rebate tool development. Contributing, key testing, detailed analysis for tool development
Data extraction from multiple programs/ad hoc reporting/analysis as requested by Distributors or customers via Mincron, Mapics/Powerlink, PartnerLink, Dashboards, Teamwork and Excel
Participate in the preparation of the monthly, quarterly, and yearly management of reporting packages
Involvement in annual and strategic planning process
Development and maintaining key performance metrics and scoreboards
Significant ad-hoc reporting, projects and based analysis for finance/partners/customers by utilizing systems/tools: Mincron, Mapics/Powerlink, PartnerLink, Dashboards, Teamwork and Excel
Review and research customer rebate payment information to assure customers are paid in a timely manner
Work with Finance/Credit through approval flow process to ensure program accuracy and payment
Act as proactive business partner, advising and making recommendations based upon financial projections and historical performances
Cross train with other team members to ensure seamless performance on all programs required
Submitting payment request via appropriate system (Mincron & OnBase/Mapics)
Providing timely communication and updates to customers via phone, email, or via Microsoft Teams
Tracking payments, ensuring payments issued to correct entity (address validation)
Review, interpret and replicate terms and conditions of Product Reimbursement Agreements into the Rebate Administration processing system
Processes claim submissions for rebate payment; Reviews and analyzes claim pricing results; Administers rebate payments or Dealer credits
Record, track and monitor status of claim submissions
Respond to customer inquiries regarding claim submission status; assist customers with claim reconciliation
Conducts collection activities as dictated by rebate contracts
Ensures rebate invoices are generated correctly
Reviews claims for unit verification
Provides data supporting invoices and reconciliation documentation
Examines claims-level detail to determine outlier claims and possible reasons for rebate disputes. Assists with dispute negotiations & resolution
Ensures outlier claims are corrected in the claims processing system
Works directly with PAP Support team, and IT resources for testing, training and other rebate program enhancements or updates
Perform additional projects/duties to support ongoing business needs
Qualification
Required
Processing and payment of Spiff Dealer Claims
Calculating rebates, claims and loyalty reimbursements to Distributors or Dealers based on guidelines and requirements of approved Rebate Programs
Review documents & data pertaining to sales/payment/rebate programs in Partner Link, Mapics/Power Link/Mincron other relative programs and software
Claims/Contract analysis and projects: Guidelines are followed with calculation and payment of Special PAP Programs, Dealer Loyalty claims, & Volume Rebates according to contract information
Program and Margin Analysis
Participation in Internal audits based on defined Program Documentation
Validation of third-party claims as submitted by vendor
Manage rebate programs in an efficient and timely manner as set by management
Budgeting and forecasting growth programs: Provide finance, managers, distributors and dealers with detailed data/calculation of past and future rebate amounts, as well a previous applied payments
Ensures rebate program calculations follow applicable approval levels according to DOA
Support annual budgeting and forecasting process: Analysis of data on customers for financial review
Meet critical financial and development deadlines as set by management
Calculates manually and through automated processes for Rebate programs
Assist with financial and growth rebate tool development. Contributing, key testing, detailed analysis for tool development
Data extraction from multiple programs/ad hoc reporting/analysis as requested by Distributors or customers via Mincron, Mapics/Powerlink, PartnerLink, Dashboards, Teamwork and Excel
Participate in the preparation of the monthly, quarterly, and yearly management of reporting packages
Involvement in annual and strategic planning process
Development and maintaining key performance metrics and scoreboards
Significant ad-hoc reporting, projects and based analysis for finance/partners/customers by utilizing systems/tools: Mincron, Mapics/Powerlink, PartnerLink, Dashboards, Teamwork and Excel
Review and research customer rebate payment information to assure customers are paid in a timely manner
Work with Finance/Credit through approval flow process to ensure program accuracy and payment
Act as proactive business partner, advising and making recommendations based upon financial projections and historical performances
Cross train with other team members to ensure seamless performance on all programs required
Submitting payment request via appropriate system (Mincron & OnBase/Mapics)
Providing timely communication and updates to customers via phone, email, or via Microsoft Teams
Tracking payments, ensuring payments issued to correct entity (address validation)
Review, interpret and replicate terms and conditions of Product Reimbursement Agreements into the Rebate Administration processing system
Processes claim submissions for rebate payment; Reviews and analyzes claim pricing results; Administers rebate payments or Dealer credits
Record, track and monitor status of claim submissions
Respond to customer inquiries regarding claim submission status; assist customers with claim reconciliation
Conducts collection activities as dictated by rebate contracts
Ensures rebate invoices are generated correctly
Reviews claims for unit verification
Provides data supporting invoices and reconciliation documentation
Examines claims-level detail to determine outlier claims and possible reasons for rebate disputes. Assists with dispute negotiations & resolution
Ensures outlier claims are corrected in the claims processing system
Works directly with PAP Support team, and IT resources for testing, training and other rebate program enhancements or updates
Perform additional projects/duties to support ongoing business needs
Possesses a broad theoretical job knowledge typically obtained through advanced education
Has no discretion to deviate from established procedures by performing structured work assignments
Work is closely supervised
Problems faced are not typically difficult nor complex
Explains facts, policies and practices related to job area
Verbal /written/online communication
Mapics/Mincron/Partnerlink Applications
MS Office (Excel, Outlook, Word)
Math (Arithmetic)
Internal/External Customer Service Experience
The ability to interpret contractual language and rebate structures is required
The successful candidate must be detail oriented, organized, and efficient
Ability to apply good judgment, strong work ethic, and integrity on the job
2-5 years customer service experience (either in person or phone/electronic communication)
Problem resolution skills – ability to resolve issues with Manager oversight
Experience working within a team environment
High school diploma or GED equivalent
Company
Daikin Comfort
Daikin Comfort is an air conditioning manufacturing and service providing company.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lisa Mestayer
Project Manager, CEO Staff
Shu Kawasaki
Director-CEO Staff
Recent News
2025-12-02
2025-09-17
Company data provided by crunchbase