Alto Pharmacy · 7 hours ago
Chief Operating Officer - FuzeRx
Texas, United States
Full-time
Onsite
Director/Executive
$265K/yr - $400K/yr
15+ years expAlto Pharmacy is a digital health company that focuses on enhancing patient care through innovative solutions. The Chief Operating Officer (COO) will lead operational strategies for FuzeRx, ensuring efficient pharmacy operations while maintaining high standards of patient care and compliance.
Hospital & Health Care
No H1B
Responsibilities
Strategic Operational Leadership: Integral to the C-suite team at FuzeRx and drive outcomes for the business. Develop and execute comprehensive operational strategies that maximize revenue and profitability for pharmacy operations. Align operational goals with customer preferences and broader corporate objectives
Safety: Operate a safe, secure and compliant environment, aiming for highest regulatory compliance standards
Industry & Competitive Advantage: Drive operational innovation to transform execution, scalability, and customer satisfaction
End-to-End Oversight: Provide executive leadership for all operational functions, including Fulfillment Operations, Facilities, Workforce Planning, Vendor Management, and Patient Services
Operational Excellence & Harmonization: Lead the development and implementation of unified processes and standards to ensure operational excellence across all locations. Drive the harmonization of operations from multiple acquired businesses into a single, efficient ecosystem
Patient Experience: Create and maintain a differentiated customer experience that drives loyalty, satisfaction, and repeat business. Ensure that operational efficiency never comes at the cost of patient care
Supply Chain & Inventory Management: Manage inventory levels and distribution processes to meet demand and minimize stock-outs while optimizing inventory turnover
Team Leadership & Development: Drive staff development initiatives, including training, performance management, and talent acquisition. Build a highly engaged, inclusive environment for a large-scale operations workforce
Performance Management: Monitor performance metrics and KPIs, including quality measures. Leverage data to identify areas for improvement and implement corrective actions
Cross-Functional Collaboration: Collaborate with Marketing, Product, and Finance to align operations with overall business strategies
Strategic Partnerships: Critical leader and partner with external partners (customers, partners, investors, industry stakeholders. Play a central role in M&A activities including operational diligence, synergy identification, and post-merger execution
Qualification
Required
15+ years of progressive operations experience, with at least 8+ years of executive leadership experience (VP/SVP/C-Level)
Proven track record in the med-tech, pharmaceutical, or digital health industry is required
Experience in a combined B2B and B2C operational environment is highly preferred
Proven success in harmonizing operations from multiple businesses or integrating acquired entities into a centralized operational model
Deep understanding of best practices for inventory management and workforce planning, with specific experience leading and scaling large operations workforces
Strong strategic planning abilities with a history of developing operational strategies that drive revenue growth and profitability
An analytical mindset with the ability to leverage data and metrics to inform decision-making and drive continuous improvement
Bachelor's degree in Business Administration, Operations Management, or a related field is required
Ability to travel domestically for site visits, leadership meetings, and customer engagements
Preferred
MBA or PharmD is strongly preferred
Benefits
Dental
Vision
Multiple group medical plans to choose from
A 401(k) retirement savings plan
Group life insurance
(AD&D) insurance
Flexible spending account (FSA)
Health savings account (HSA)
Commuter benefits
Employer-paid short-term (STD) and long-term disability (LTD) insurance
Additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program)
Flexible vacation time
Accrued paid sick time
10 paid holidays
(2 floating holidays for full time non-exempt employees)
Eight weeks of paid parental leave for eligible employees
Additional paid weeks for the birthing parent
4 weeks paid caregiver leave
A Lifestyle Spending Account allowance each month
Company
Alto Pharmacy
Alto provides an easier, more efficient and more affordable pharmacy experience for patients, providers, and partners.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alicia Boler Davis
Chief Executive Officer
Lisa Dashiell
Executive Business Partner to CEO and Co-Founders
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