Bydrec, Inc. · 16 hours ago
Service Now Consultant - LATAM
United States
Full-time
Remote
Senior Level
5+ years expBydrec, Inc. is a California-based company that connects top Tech talent from Latin America with U.S. companies looking to expand their development teams. They are seeking an experienced ServiceNow Consultant to design, implement, and optimize ServiceNow solutions aligned with business and IT service management needs.
SoftwareWeb Development
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Gather and analyze business requirements and translate them into ServiceNow solutions
Design, configure, and implement ServiceNow applications and workflows
Lead or support ServiceNow module implementations (ITSM, ITOM, HRSD, CSM, SecOps, GRC, CMDB, etc.)
Configure business rules, client scripts, UI policies, workflows, flows, and notifications
Collaborate with technical teams on integrations, scripting, and custom development
Perform system testing, UAT support, and production deployments
Provide post-implementation support, enhancements, and optimization
Create solution documentation, technical designs, and user guides
Ensure ServiceNow best practices, governance, and platform standards are followed
Qualification
Required
5+ years of experience working with ServiceNow platform
Hands-on experience with at least one core ServiceNow module
Strong understanding of ServiceNow architecture and data model
Experience with JavaScript, Glide API, and Flow Designer
Ability to work directly with business stakeholders and technical teams
Experience in Agile/Scrum delivery environments
Strong communication and problem-solving skills
Strong experience with ServiceNow ITSM implementations
Hands-on expertise in Incident, Change, Problem, Request, Knowledge
Good understanding of ITIL / ITSM processes
Experience with ServiceNow configuration and customization
Knowledge of CMDB, Discovery, and Service Mapping
Experience with scripting (JavaScript, Glide API)
Strong analytical and stakeholder management skills
Excellent communication and documentation skills
Preferred
ServiceNow certifications (CSA, CIS, CAD, or module-specific certifications)
Experience with ServiceNow integrations (REST, SOAP, MID Server)
Exposure to ServiceNow upgrades and platform releases
Consulting or client-facing experience
Company
Bydrec, Inc.
Bydrec, Inc. matches top IT talent in South America to highly desirable U.S. companies.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase