Caterpillar Inc. · 19 hours ago
Principal Digital Product Manager; D365 Supply Chain
Mesa, AZ
Full-time
Onsite
Senior Level, Lead/Staff
$148K/yr - $240K/yrCaterpillar Inc. is a global leader in technology and innovation, dedicated to building sustainable communities. They are seeking a Principal Digital Product Manager for Dynamics 365 Supply Chain, responsible for managing the product vision, backlog, and implementation of supply chain solutions for their ERP platform, enhancing operational efficiency for dealers.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Define and communicate the product vision, roadmap, and release plans for D365 Supply Chain aligned with business goals and SCM priorities
Own, prioritize, and manage the D365 Supply Chain product backlog with a focus on demand planning, procurement, inventory, warehousing, and logistics optimization. Stay current with Microsoft D365 Supply Chain updates and recommend features that enhance dealer supply chain processes
Collaborate with Caterpillar, Caterpillar Dealers, and business stakeholders to elicit, analyze, and document complex business requirements, translating them into actionable specifications
Partner with Microsoft and our Systems Implementation Partner to translate requirements into user stories and acceptance criteria tailored for our industry
Act as the voice of the Dealer throughout the development process, ensuring the requirements from our stakeholders and end-users are incorporated into the application solution
Ensure all aspects of Dealers supply chain processes are covered by the capabilities within the Cat Dealer Supply Chain product
Coordinate with other product managers for cross-functional requirements and roadmap planning to deliver Dealer Business Processes
Oversee the Supply Chain implementation to ensure it meets specifications and Caterpillar quality, security and usability standards
Participate in acceptance testing and training of the application with stakeholders throughout the product lifecycle
Certify the Supply Chain product (and capabilities) meets acceptance criteria, while prioritizing / remediating any issues through release cycles
Demonstrate and create demo materials showcasing the CAT Supply Chain template functionality
Coordinate and validate business requirements to support timely and high-quality software releases
Facilitate sprint planning, backlog refinement, and stakeholder communication to ensure business value delivery
Partner with cross-functional teams to manage release dependencies, clarify requirements, and maintain alignment throughout the development cycle
Build and maintain strong relationships with key stakeholders, including Cat Digital leads, external vendors and Caterpillar Dealers
Work in conjunction with the Dealer Advisory Board to identify opportunities to improve Dealer processes, drive operational consistency through the Supply Chain template and identify change management requirements for the Dealers
Collaborate with training departments to deliver user training programs, provide ongoing support and address user issues / enhancement requests
Collaborate and produce product documentation for the Supply Chain application with the Support team to generate adequate support materials, workflows and playbooks to ensure Dealer use and understanding of the product. Additionally, assist in resolving or remediating issues as needed
Qualification
Required
Hands-on experience with Microsoft Dynamics 365 Supply Chain (or related SCM platforms) in a product or process leadership role
Understanding of Supply Chain configuration, security, and integrations with related systems
Awareness of Microsoft release cycles and ability to assess new features for business value
Knowledge of Supply Chain product lifecycle management, including adoption and change management
Strong understanding of supply chain operations: demand planning, procurement, inventory optimization, warehouse workflows, transportation, and order fulfillment
Ability to identify gaps in SCM processes and design system-driven solutions
Experience supporting KPIs such as order accuracy, lead time reduction, and inventory turnover
Analytical skills to interpret supply chain data/performance metrics and identify opportunities for process improvement
Ability to support SCM leadership with actionable insights for cost optimization and operational agility
Familiarity with reporting tools (e.g., Power BI, Dynamics 365 dashboards) for supply chain performance
Ability to translate technical requirements into business-friendly terms
Skilled at facilitating workshops, demos, and discussions with supply chain, IT, and dealer stakeholders
Strong presentation and negotiation skills to align diverse stakeholders
Collaborative approach to building consensus and driving adoption across departments
Documents resolution progress and provides feedback to customers
Describes issues and consideration for resolving problems involving other products or vendors
Works with tracking and resolving common types of problems, providing examples and follows proper notification and escalation procedures when needed
Proven experience owning a product backlog, defining roadmaps, and managing releases
Skilled in writing clear user stories and acceptance criteria based on stakeholder input
Comfortable leading sprint planning, reviews, and retrospectives with cross-functional teams
Ability to balance competing priorities and ensure alignment with business objectives
Bachelor's degree in Supply Chain, Business Administration, Information Systems, or equivalent experience
Experience as a Product Owner, Supply Chain Analyst, or Supply Chain Process Lead
Proven knowledge of supply chain and support processes: demand planning, procurement, inventory, warehousing automation, and order fulfillment
Familiarity with global dealer networks, manufacturing, or industrial supply chain operations best practices
Agile/Scrum experience with system enhancement delivery
Strong leadership in working within a cross-functional organization to coordinate development, dependencies and risks for product delivery
Preferred
Participates in User Acceptance Testing (UAT)
Experience in Dealer and / or Rental industry is a plus
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
2026-01-22
Company data provided by crunchbase