Contact Center Representative jobs in United States
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Wintrust Financial Corporation · 15 hours ago

Contact Center Representative

Wintrust Financial is a top lender nationally for VA Home Loans, dedicated to providing exceptional customer experiences. The Contact Center Representative role involves engaging with prospective borrowers, nurturing client relationships, and assisting clients with their mortgage needs.

Financial ServicesWealth Management
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H1B Sponsor Likelynote

Responsibilities

Create a lasting first impression by being the initial response to prospective borrowers who submit online inquiries for information
Re-engage and nurture past clients
Gain an understanding of clients’ mortgage needs and verify submitted information
Navigate CRM and enter client information
Advance and introduce potential borrowers to licensed loan officers

Qualification

Interpersonal skillsOral communicationWritten communicationCRM navigationMultitaskingRelationship nurturingCall center experienceGoal-oriented

Required

Have strong interpersonal, oral, and written communication skills
Enjoy engaging with people and nurturing relationships
Be able to multitask, enter data accurately, and navigate CRM promptly
Be goal-oriented and crave advancement within the company

Preferred

Previous call center experience preferred, but not required

Benefits

Medical Insurance
Dental
Vision
Life insurance
Accidental death and dismemberment
Short-term and long term Disability Insurance
Parental Leave
Employee Assistance Program (EAP)
Traditional and Roth 401(k) with company match
Flexible Spending Account (FSA)
Employee Stock Purchase Plan at 5% discount
Critical Illness Insurance
Accident Insurance
Transportation and Commuting Benefits
Banking Benefits
Pet Insurance

Company

Wintrust Financial Corporation

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Wintrust Financial Corporation delivers sophisticated financial capabilities with a community bank personality across its businesses in banking, specialty finance, and wealth management.

H1B Sponsorship

Wintrust Financial Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (15)
2023 (19)
2022 (27)
2021 (10)
2020 (7)

Funding

Current Stage
Public Company
Total Funding
$683M
Key Investors
CIVC Partners
2025-05-08Post Ipo Equity· $425M
2022-06-07Post Ipo Equity· $258M
2020-05-05IPO

Leadership Team

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Timothy Crane
President and Chief Executive Officer
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Company data provided by crunchbase