Caribou Coffee · 14 hours ago
Manager, HR Technology (Workday)
Brooklyn Center, MN
Full-time
Onsite
Mid, Senior Level
$76K/yr - $126K/yr
5+ years expCaribou Coffee is dedicated to creating day-making experiences and is looking for a Manager of HR Technology to oversee the strategic management of Workday HCM and other HR platforms. This role involves optimizing HR technologies, ensuring system reliability, and driving continuous improvement initiatives to enhance the employee experience.
Food ProcessingHospitalityRestaurants
Responsibilities
Serve as the strategic owner for Workday and other HR platforms (e.g., Absorb Learning, recognition, engagement tools), ensuring alignment with evolving business objectives, HR strategies, and industry best practices
Partner with the HR leadership, to define and execute a comprehensive HR technology roadmap that enables scalable growth, efficiency, and transformation
Identify and implement automation, configuration, and user experience enhancements to drive operational excellence, data integrity, and adoption across HR platforms
Collaborate with HR functional leaders to identify process improvement opportunities and design system-based solutions supporting key HR programs (e.g., performance, compensation, benefits)
Configure and support annual HR processes within Workday—such as performance reviews, merit and bonus cycles, and benefits open enrollment—ensuring accuracy, efficiency, and a seamless user experience
Lead governance and change management for Workday configuration updates, business process enhancements, and releases, ensuring documentation, testing, and effective communication across the organization
Champion continuous improvement initiatives, leveraging data analytics and stakeholder feedback to drive process excellence and transformative HR technology innovations
Lead the development and delivery of Workday reports, dashboards, and analytics, translating data into actionable insights for HR and business leaders
Support ad hoc data requests and business intelligence needs for HR and business leaders
Ensure data integrity, privacy, and compliance with internal policies and external regulations
Partner cross-functionally to advance workforce analytics, predictive modeling, and data-driven decision-making capabilities
Oversee the management and optimization of system integrations between Workday, Absorb, and other third-party vendors (e.g., benefits, payroll, timekeeping, learning)
Partner with IT and vendors to manage releases, troubleshoot integration issues, and ensure secure, stable, and compliant data exchanges
Oversee proactive monitoring, troubleshooting, and risk mitigation of integrations, APIs, and file feeds, anticipating and resolving issues before impacting business operations
Lead, coach, and develop a team of HRIS professionals, fostering collaboration, accountability, and customer service excellence
Set clear priorities and provide direction that aligns with organizational goals and the HR technology roadmap
Cultivate a culture of continuous learning, innovation, and alignment with Caribou’s core values
Model professionalism, integrity, and a commitment to high performance
Qualification
Required
3 + years of experience overseeing the Workday platform as system administrator, including managing security, releases, integrations, and system performance
Minimum of 5+ years of hands-on experience configuring and maintaining Workday HCM modules (e.g., Core HCM, Payroll, Absence, Benefits, Compensation, Recruiting, and/or Performance), with strong knowledge of business process design, condition rules, calculated fields, and reporting
Bachelor's degree in Human Resources, Business, Information Systems, or related field
Experience leading workstreams or project teams with direct accountability for project deliverables, stakeholder management, and risk mitigation
Prior experience leading a team or managing HR system operations
Advanced Excel and data analysis skills
Preferred
Workday HCM Certification(s) in one or more HCM modules
Experience managing integrations between Workday and third-party vendors
Familiarity with compensation planning, performance enablement, and benefit file management in Workday
Experience supporting HR transformation or system implementation projects
Company
Caribou Coffee
Caribou Coffee serves high-quality handcrafted beverages and crave-worthy food in more than 800 coffeehouses worldwide.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-12-17Acquired
2005-09-29IPO
1995-06-01Series Unknown
Leadership Team
Scott Kennedy
Chief Executive Officer
Eric Caron
Sr Director of Digital Experience
Recent News
2025-09-05
Morningstar.com
2025-09-02
2025-03-03
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