Comprehensive Healthcare · 4 hours ago
Program Manager Secure Withdrawal/E&T
Kennewick, WA
Full-time
Onsite
Mid, Senior Level
$87K/yr - $130K/yr
1+ years expComprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. The Program Manager oversees daily operations of the Secure Withdrawal Management and Evaluation and Treatment Facility, ensuring compliance with regulatory requirements and managing staff performance. Responsibilities include hiring, training, monitoring financial performance, and ensuring quality service delivery.
Health CareMental HealthNon ProfitProfessional Services
Responsibilities
Effectively and legally interviews applicants and makes appropriate staff selections
Follows policies and procedures for corrective action relating to staff performance
Provides sound supervision to all direct reports which include appropriate and frequent performance feedback
Supports employees in skill development and goal attainment
Completes performance evaluations in a timely and thorough manner
Appropriately utilizes the Human Resources Department as needed and required
Works collaboratively within a dyad leadership model to confirm that services meet or exceed accreditation, regulatory, contractual, and payor requirements, as well as internal agency standards. Develops and implements timely and appropriate Plans of Correction in response to identified deficiencies
Ensures the quality of clinical service delivery through clinical interventions and by partnering with clinical leadership to support the application of evidence-based interventions and treatment protocols. Ensures outcome metrics are routinely reviewed, communicated, and tied to program improvement plans
Participates in the development and implementation of clinical, and administrative policies and procedures. Maintains current knowledge of applicable WAC and RCW requirements to ensure ongoing compliance and alignment with regulatory changes
Ensures a skilled and sustainable workforce by providing staff with training, development, and support resources. Promotes engagement and morale to enhance retention and maintain the capacity to deliver high-quality, effective services. Monitors workforce KPIs such as turnover, retention, training completion, and employee engagement scores
Conducts and documents on-going clinical supervision consistent with Comprehensive Healthcare’s policies and procedures, and consistent with the requirements for the supervised employee’s professional credentials
Assesses clinical skills, gives constructive feedback, and provides (or arranges for) training and coaching to promote the development of technical skills, therapeutic approaches, and strength-based interventions appropriate for the client population served
Creates a continuing education plan and designs and tracks learning objectives to support new skill development consistent with job requirements
Provides direction, supervision, coaching, training and regular performance feedback to build employee skills and support progress toward goals
Creates training and development plans to support new employees to be successful
Completes performance evaluations in a timely and thorough manner
Assists with the development of the team budget and monitors budget throughout the year
Monitors program plan adherence to ensure quality service delivery
Collaborates with the Human Resources Department on hiring, retention and corrective actions
Communicates relevant matters to direct reports timely and effectively
Initiates and maintains projects or programs consistent with policy
Qualification
Required
Master's degree in Social Work or related degree in Behavioral Health, Business Administration, Public Health, or a closely related field
1 year of experience required working in a behavioral health setting required
Washington State Agency affiliated Counselor Registration
Driver's license and vehicle liability insurance
Preferred
Previous leadership experience preferred
Experience collaborating across disciplines and programs to meet the needs of varied client populations is desired
Benefits
Healthcare coverage for employee and qualified family members
Generous vacation, paid holiday and sick leave policies
Access to Employee Assistance Program services
Agency-funded retirement plan with contributions equal to 5% of compensation
Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
Agency-funded life and disability insurance program
Tuition reimbursement program to support employees pursuing additional education
Employer-funded student loan repayment assistance
Company
Comprehensive Healthcare
Comprehensive Healthcare is a non-profit organization that renders mental healthcare services to individuals, family and communities.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-03-08Series A
Leadership Team
Jodi Daly
Chief Executive Officer
M
Mark Bradshaw
Chief Medical Officer
Recent News
Comprehensive Healthcare
2025-11-18
Comprehensive Healthcare
2025-07-15
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