Mobility Specialist jobs in United States
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SP+ (SP Plus) · 6 hours ago

Mobility Specialist

positionSeattle, WA
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$22.75/hr - $22.75/hr

SP+ is a Metropolis company focused on creating innovative parking solutions through artificial intelligence. They are seeking a Mobility Specialist to serve as the front-line representative, assisting customers with parking technology and ensuring compliance with parking policies while maintaining a positive customer experience.

Facility ManagementParkingTransportation

Responsibilities

Greet and assist guests in parking lots and garages, providing professional and friendly service
Educate customers on Metropolis parking technology and assist with enrollment as needed
Promote positive customer relationships by consistently delivering excellent customer service
Respond to customer questions and concerns confidently and courteously
Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization
Issue parking violations in accordance with company policies
Document violations using company-provided mobile devices, including photo documentation
Maintain the cleanliness of parking lots, garages, and common areas
Identify and report debris, spills, hazards, or maintenance issues promptly
Sweep floors, collect trash, and empty trash receptacles as needed
Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep
Work independently and collaboratively as part of a team
Observe all safety protocols at all times
Perform additional duties as assigned

Qualification

Customer serviceMobile device proficiencyCommunication skillsParking industry experienceInterpersonal skills

Required

Strong customer service orientation with a willingness to go above and beyond
Comfortable using mobile devices and technology (iPad, iPhone, Android devices)
Ability to communicate effectively in spoken English with customers and team members
Strong interpersonal and communication skills
Reliable, adaptable, and able to thrive in a fast-paced environment
Ability to stand and walk for extended periods (up to six consecutive hours)
Ability to visually inspect vehicles and physically access all areas of garages and lots
Comfortable working outdoors in all weather conditions
Flexibility to work various shifts, including weekends and evenings

Preferred

High school diploma or GED preferred, but not required
Prior parking industry experience preferred, but not required

Benefits

Medical
Dental
Vision
Flexible spending accounts
Long/short term disability
Life insurance
Accident insurance
401k
Paid time off

Company

SP+ (SP Plus)

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SP+ (www.spplus.com) develops and integrates industry-leading technology with best-in-class operations management and support to deliver mobility solutions that enable the efficient and time-sensitive movement of people, vehicles, and personal travel belongings.
dateFounded in 1929
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
https://www.spplus.com

Funding

Current Stage
Public Company
Total Funding
unknown
2023-10-05Acquired
2004-05-27IPO

Leadership Team

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Greg Pearson
Chief Technology Officer
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Kris Roy
Chief Financial Officer
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