FedEx · 5 hours ago
Full Stack Developer Advisor
Collierville, TN
Full-time
Hybrid
Mid, Senior Level
$8,007.29/mo - $18,149.85/mo
4+ years expFedEx is a global courier delivery services company, and they are seeking a Full Stack Developer Advisor to provide production support expertise and develop software across all layers of the development life cycle. The role involves working with databases, APIs, and various programming languages, leading support teams for dispatch applications, and ensuring alignment with best practices for reliability and performance.
E-CommerceLogisticsShippingSupply Chain Management
Responsibilities
Develop software code using multiple programming languages, including Java/Spring Framework and deployment on FedEx cloud platforms, including Pivotal Cloud Foundry (PCF)
Work with microservices leveraging Spring Boot, REST APIs, and cloud-native design patterns
Lead/assist in cloud application deployment, deployment validation, and post-release stabilization
Lead L2/L3 support teams for Tier 1,2 FedEx dispatch applications, including incident management and Root Cause Analysis (RCA) for Dispatch Systems Manager (DSM), Dispatch Workstation (DWS) tools
Ensures new code/features alignment with FedEx best practices for Rely Engineering, including observability, monitoring, and resilience
Documents production environments and keeps documentation current with new business value delivery
Leads team to keep current Knowledge base articles for prod incidents, including remediation steps
Maintenance of Business Continuity and Disaster Recovery (BCDR) plans
Provide support expertise for major Network 2.0 initiatives, including Global Pickup and Delivery Ecosystem (GPDE) and FedEx Route Optimization (FRO)
Mentors those in less senior positions
Track and report on metrics for production incident resolution, with a focus on improving operational reliability and performance of dispatch systems
Qualification
Required
Bachelor's Degree/equivalent in computer science, engineering, or information systems and/or equivalent
Four (4) years qualifying work experience in information technology or engineering environment
Strong written and verbal communication skills
Collaboration with other technical leaders (Cloud engineering, Infrastructure Rely, QA and business partners) to troubleshoot and resolve issues between multiple systems
Experience providing production support for FedEx Dispatch applications, including User Interface (UI) dispatch applications, and back-end REST-ful APIs
Experience with industry standard observability tools, including AppD, Splunk, Dynatrace
Ability to lead production triage calls with IT Command Center and IT and business stakeholders
Knowledge of troubleshooting/analysis of Oracle database applications/APIs
Knowledge of Java Messaging System (JMS) implementations, including producers/consumers, queues, topics, and JMS bridges
Ability to diagnose and remediate JMS issues
Knowledge of FedEx systems for ticket/incident management (ServiceNow), Safe/Agile development (Agility/VersionOne), and defect tracking (Octane/ALM)
Ability to develop and maintain production dashboards for monitoring, alerting unhealthy processes/systems
Coach support teams to develop best practices, meeting Mean-time-to-Awareness (MTTA), and Mean-time-to-Remediation (MTTR) for FedEx dispatch applications
Experience with performance testing tools and techniques
Benefits
Health, vision, and dental insurance
Retirement plans
Tuition reimbursement
Company
FedEx
FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services.
10001+ employees
H1B Sponsorship
FedEx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$3.5BKey Investors
JP Morgan Chase
2024-03-15Post Ipo Debt· $3.5B
1998-01-20Post Ipo Equity
1995-01-01Post Ipo Equity
Leadership Team
Rajesh Subramaniam
President, CEO, and member of the Board of Directors
John W. Dietrich
Executive Vice President and Chief Financial Officer
Recent News
2026-01-23
2026-01-23
2026-01-23
Company data provided by crunchbase