Teva Pharmaceuticals · 8 hours ago
CRM Operations Specialist
Parsippany, United States, New Jersey, 07054
Full-time
Hybrid
Entry, Mid Level
$95K/yr - $119K/yr
2+ years expTeva Pharmaceuticals is a leading innovative biopharmaceutical company committed to addressing patients’ needs. The CRM Operations Specialist role involves providing support in managing key activities and processes related to customer engagement tactics within the CRM channels.
BiopharmaHealth CareMedicalPharmaceutical
Responsibilities
Leverage the Veeva CRM product suite to provide operational support to the Veeva Channel Lead in the development and deployment of Veeva assets (e.g. Rep Triggered Emails, digital sales aids, etc)
Provide operational support to the MCM CRM team for CRM enhancements related to business processes, privacy & compliance requirements, campaign development, and operational reporting
Support the loading of approved creative assets into Veeva Vaults and/or Digital Asset Management platform to deliver timely and cost-efficient digital content
Engage internal and external partners to facilitate integrated technical and operational enhancements
Engages service providers to communicate and monitor channel/ content standards for tactic design & execution (e.g., content templates, tagging standards, taxonomy)
With guidance from Channel Leads, take the lead in identifying and resolving operational issues, identifying opportunities to improve operational efficiencies and campaign effectiveness
Qualification
Required
Bachelor's degree required
Minimum 2 years managing digital marketing communication programs
Minimum 2 years Pharmaceutical industry experience
Works effectively in a multi-task environment
Sets and/or meets deadlines and sets appropriate priorities
Displays strong sense of urgency and attention to detail
Presents clear, concise, well organized written and oral communications
Familiarity with CRM platforms and utilization of data in a CRM environment
Proficiency with: Microsoft Office (Outlook, Excel, Word, PowerPoint)
Project management software a plus (e.g. Workfront, MS Project, etc)
Ability to document business processes and procedures
Willing to reach out to others to gain insight into their work to resolve operational issues
Works with the team to shape options for tackling issues and takes leadership in implementing new ideas/ways of working and reviewing progress
Connecting with others to ensure that plans are aligned and to unlock any conflicting priorities
Demonstrates solution-oriented approach and proficient problem-solving skills
Benefits
Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
Life and Disability Protection: Company paid Life and Disability insurance.
Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
Company
Teva Pharmaceuticals
Teva Pharmaceuticals is a pharmaceutical company that develops generic and innovative medicines.
10001+ employees
H1B Sponsorship
Teva Pharmaceuticals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (23)
2022 (48)
2021 (31)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$5.51BKey Investors
Royalty PharmaBerkshire Hathaway
2026-01-11Post Ipo Equity· $500M
2025-05-20Post Ipo Debt· $2.3B
2023-11-13Post Ipo Equity· $100M
Leadership Team
Dipankar Bhattacharjee
President & CEO: Generics Europe
Richard Francis
President and Chief Executive Officer
Recent News
2026-01-17
2026-01-14
2026-01-14
Company data provided by crunchbase