NEOGOV · 13 hours ago
PMA Principal Manager - Special Duty
Chinook Building 401 5th Avenue Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$165K/yr - $209K/yr
5+ years expNEOGOV is the employer for this position, which is a Special Duty opportunity within the King County Department of Information Technology (KCIT). The PMA Principal Manager will oversee the Product Management and Analysis section, managing Product Managers and Business Systems Analysts to enhance product quality and customer satisfaction.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversee all activities of the Product Management and Analysis (PMA Team) to ensure effective delivery contributes to the achievement of KCIT and BASe strategic goals and objectives
Be recognized as a resource across KCIT and by Agency Partners – known to possess and expertly apply a deep understanding of PMA roles, performance, products supported, recent delivery wins, escalations or issues needing resolve, ties to broader strategic priorities, and ways our team members can best assist in given situation
Effective evangelist for Business Systems Analysis, Change Management (end-user readiness), and Product Management
Coach, mentor, evaluate, and hold accountable IT Managers to ensure their effective management of their teams of BSAs
Coach, mentor, evaluate, and hold accountable Product Managers to ensure their effective delivery of committed product outcomes
Liaise and partner with IT colleagues, Agencies, and other relevant parties to forward delivery of strategic priorities, identify and resolve issues
Leverage the strengths of staff across teams to mitigate risks, reduce or remove blockers, and deliver commitments on time and with quality
Define and set section goals and objectives that contribute to broader BASe and KCIT priorities
Cultivate IT and Agency Partners’ clear understanding of the roles, expectations, and value of PMA staff
Manage, monitor, and report performance of PMA against targets in consumable, visual, and informative format that invites either celebration or constructive feedback for improvement
Ensure that the Enterprise Managers continuously evaluate and adapt the BSA service (including Change Management) to meet Agency Partner needs
Ensure that Product Managers communicate compelling business cases and regularly execute measurable product outcomes and measurable user/customer impacts
Qualification
Required
5-7 years' experience managing teams of business systems analysts and/or product managers
Demonstrated knowledge of Change Management principles and practices
Adept people leader with demonstrated ability to coach and mentor highly productive, highly engaged, and continuously improving teams
Ability to influence and inspire others to build consensus, align on strategy, and drive for results
Advanced skill in translating vision and strategy to objectives and to tactics with an emphasis on outcomes over outputs
Demonstrated ability to identify meaningful measures of success and consistently track outcomes
Advanced facilitation and communication skills
Skilled in handling multiple competing priorities
Advanced troubleshooting, analytical and problem-solving skills
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase