Thermo Fisher Scientific · 8 hours ago
Sr Site Specialist
Boston, MA
Full-time
Onsite
Mid, Senior Level
$19.64/hr - $29.45/hr
2+ years expThermo Fisher Scientific is a global leader in serving science, and they are seeking a Sr Site Specialist to support their Unity Lab Services division. The role involves managing inventory and order processes, performing laboratory services, and ensuring customer satisfaction while adhering to safety protocols.
BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
Responsibilities
Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation
Analyzes/maintains/reconciles various reports to ensure contractual requirements are met
Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes
Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required
Engage in process improvement activities
May perform other responsibilities as assigned by management
Qualification
Required
High school diploma or equivalent required
Able to lift 40 lbs. without assistance
Able to read, write, and speak English fluently
Strong verbal and written communication skills, and desire to deliver excellent customer service
Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site
Independently operates handheld scanners to enter data in various systems as needed
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software
Uses organizational skills to multi-task and meet due dates as needed
Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally
Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods
Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
Ability to work overtime, as needed
Preferred
2 years of related experience within a laboratory setting is preferred
Experience working in customer service is also a plus
Benefits
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Public CompanyTotal Funding
$15.97BKey Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B
Leadership Team
Marc Casper
CEO
Stephen Williamson
Senior Vice President and Chief Financial Officer
Recent News
CB Insights
2026-01-23
Company data provided by crunchbase