Hussmann · 9 hours ago
Service Account Manager
Altoona, IA
Full-time
Onsite
New Grad, Entry, Mid Level
0+ years expHussmann Corporation is a global leader in commercial refrigeration equipment, committed to delivering innovative solutions for the food retailing industry. The Service Account Manager will develop relationships with decision makers in HVAC/R contracting, lead business processes from conception to completion, and manage sales plans while ensuring customer retention through service agreements.
Food and BeverageManufacturing
Responsibilities
Provide total account business reports and annual forecasts
Gather and/or validate preliminary information and performs facility walk-through to determine level of opportunity
Estimate project and/or service agreements by analyzing and integrating equipment, controls, subcontractors, and services for each project
Develop preliminary project/service agreement fulfillment schedule, prepares and finalizes preliminary/final proposal
Prepare, negotiate, and review agreement/project scope
Ensure customer retention through the renewal of customer service agreements, quoting repairs, retrofits, replacements, and schedules routine customer visits. Presents/reviews proposal and/or contract with all buying influences negotiating scope of agreement/project
Prepare transition documents and communicates project readiness for assignment to operations team
Conduct cold calls on new and existing accounts related to new construction and remodels for supermarket refrigeration
Assists in the development of the new constructions and remodel projects
Plan, direct, or coordinate the actual distribution or movement of a project/service to the customer by communicating with store managers, maintenance personnel, and other customer personnel as needed, while coordinating fulfillment activities with respective Area Service Managers, Technicians, Strategic Account Managers, Service Sales Account Managers, and Project Administrators
Additional responsibilities as assigned
Qualification
Required
Bachelor's Degree OR five years of related experience and/or training; or equivalent combination of education and experience
0 – 5 years of experience
Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment
Strong communication skills, verbal and written, required
Intermediate to advanced proficiency in Microsoft Office Suite
Strong organizational, time management skills
Flexibility to work outside normal working hours, as required
Valid driver's license and safe driving record
Travel within region as required
Strong leadership and business acumen
Preferred
Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC
Benefits
Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
Paid Time-Off Benefits – Paid time off, stewardship, and parental leave.
Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.
Company
Hussmann
Hussmann has provided innovative products, services and solutions for preserving and merchandising fresh foods.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-12-21Acquired
Leadership Team
Tim Figge
CEO
Recent News
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