Dayforce · 16 hours ago
AR Portfolio Specialist III
United States
Full-time
Remote
Entry, Mid Level
$19/hr - $34/hr
2+ years expDayforce is a global human capital management company committed to improving work life. The Accounts Receivable Specialist is responsible for managing and collecting outstanding accounts receivable balances, collaborating with cross-functional teams, and resolving disputes to enhance cash flow and customer satisfaction.
Computer Software
Responsibilities
Display proactive, collaborative, professional, and customer-focused account management to reduce DSO by collecting on open receivables and improving cash flow, customer satisfaction and retention
Analyze customer accounts to identify payment trends and disputes
Exercise prudent decision making including the approval and execution of any account-related concessions and credits
Escalate delinquent or high-risk accounts in accordance with internal procedures
Negotiate payment plans within approved authority levels
Facilitates meetings with internal/external customers and stakeholders to resolve account inquiries and disputes
Utilize NetSuite, Power BI, Excel, Salesforce, and other required tools as needed to assist with day-to-day AR functioning
Work collaboratively with cross-functional groups to address any data inaccuracies within the system or customer’s account and to resolve up/down-stream issues or gaps which delay the collection of open AR
Reduce on-account cash transactions or payment inaccuracies through client outreach
Maintain a working knowledge of services offerings, rates, contracting terms, billing requirements, etc. to aid in day-to-day functioning
Attention to detail in record keeping and data entry
Qualification
Required
2-4 years of customer service experience
BA in Finance, Accounting, Business Administration, or equivalent work experience
Must have strong planning, organizational, and multi-tasking skills with the ability to be flexible and work well under pressure
Thrive in an environment where you need to be self-motivated
Comprehensive working knowledge of Windows PC hardware and software
Intermediate level/knowledge of Microsoft Outlook, Word, Excel, ERP and CRM tools
Ability to work cross-functionally within a large organization
Comfortable communicating (verbal and written) with persons at all levels within an organization
Experience in Accounts Receivable, Billing, Customer Services, or other high-volume environments
Strong analytical and problem-solving skills
Benefits
Excellent time away from work programs
Comprehensive wellness initiatives
Recognition through competitive pay and benefits
Volunteer days
Dayforce Cares
Company
Dayforce
Dayforce makes work life better.
5001-10000 employees
H1B Sponsorship
Dayforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
Funding
Current Stage
Late StageLeadership Team
Jeremy Johnson
Chief Financial Officer
Aimee Melgar (she/her)
VP, Global Partner Strategy and Programs
Company data provided by crunchbase