Galen College of Nursing · 9 hours ago
Student Financial Services Manager
Las Vegas, NV
Full-time
Onsite
Mid, Senior Level
$64K/yr - $89K/yrGalen College of Nursing is dedicated to delivering high-quality nursing education with a student-first mindset. They are seeking a Student Financial Services Manager who will create a service-oriented environment committed to supporting student educational goals through financial aid counseling and oversight of student accounts and VA benefit services.
Higher Education
Responsibilities
Provide leadership to campus financial aid support, student accounts and VA benefit services teams
Oversee student accounts receivables, including, but not limited to, payment plans, account reconciliations, payment administration, collection procedures, resolving discrepancies, and communication
Utilize discretion in the enforcement and application of college policies, including, but not limited to, holds, collections placements, and drops
Proactively prepare, review, and analyze reports on outstanding accounts, identifying trends, and directing staff to take action to minimize unpaid balances
Ensures that eligible and prospective VA students are informed about their benefits, new and existing laws, and services available to them through the department
Facilitates and ensures compliance with federal, state, and other agencies to meet the U.S. Department of Veteran Affairs laws governing veterans' educational benefits. Serve as a VA certifying official and contribute to the success of the military student population
Evaluate and improve the practices of the student experience, including timely, effective, and positive engagement with the active student population to increase awareness of financial responsibility and options for funding their education
Utilize CRM systems for monitoring and reporting purposes
Oversee all aspects of financial aid support, student accounts and VA benefit services including hiring, training, and developing of new and existing team members
Evaluate individual team member’s performance on a frequent basis through observations and other coaching opportunities. Provide monthly, quarterly, and annual performance feedback and plans of action, as needed
Assisting the Operations Leader in improving the processes of the day-to-day operations of the department
Assist in preparation of accrediting agency reports
Perform other duties as needed to support the administrative services of the campus
Assist with graduation ceremonies and/or new student orientations, as needed
Other duties as assigned
Qualification
Required
Bachelor's degree or equivalent work experience
Experience with Microsoft Office Suite including Outlook, PowerPoint, Excel, and Word required
Excellent communication skills, integrity, and the ability to collaborate effectively with internal and external constituents
Must be able to work flexible schedule to include some evenings and occasional weekends
Ability to travel to local outside businesses, education institutions, etc
Must be able to sit at a desk for eight hours at a time
Preferred
Leadership experience with current best practices in financial aid, student accounts, or VA benefits services preferred
Experience with process-improvement initiatives and leadership in change-management environments preferred
CRM experience preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
Free counseling services and resources for emotional, physical, and financial well-being
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
Consumer discounts through Abenity.
Retirement readiness, rollover assistance services, and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Galen College of Nursing
Founded in 1989 with a sole focus on nursing education, Galen College of Nursing is one of the largest private nursing schools in the United States.
Founded in 1989
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Vogt
President & CEO
Company data provided by crunchbase