Senior Commercial Lead, UX jobs in United States
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Ipsos in US · 17 hours ago

Senior Commercial Lead, UX

Ipsos is one of the world’s largest research companies, and they are seeking a Senior Commercial Lead, UX to drive growth in the UX and Product Development discipline. The role focuses on business development, client relationship management, and shaping Ipsos' offerings in the UX space.

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Responsibilities

The role will be focused on business development across Ipsos’ full suite of services, across the full product lifecycle, across industries
There will be a primary focus on tech sector clients, with a secondary focus on other non-tech industry sectors that actively purchase UXR services
This role will also be critical to informing Ipsos’ ongoing Go To Market strategy in the UX and Product Insights space: shaping Ipsos offers, advising Ipsos service teams, and representing the voice of the UX client inside Ipsos
The role will work in alignment with Industry Leaders and Ipsos Service Line Leads and Client Officers, to effectively sell UX offerings and ensure a strong technical footprint in the market
The role will report to the Ipsos EVP, Tech Media Telecom sector
The Senior Commercial Lead, UX will have the responsibility for revenue generation/maintenance, relationship management, and commercial development amongst new UX clients of Ipsos
This includes partnering with Ipsos Client Officers and Service Lines to drive revenue
Plans and effectively executes a programmatic approach to grow our business in the UX space
Collaborates with other service lines and the Client Organization, to position our offerings and address senior stakeholder buyer business problems, in a differentiated way vs. our competitors
Create account growth strategies for key clients that will drive revenue year over year
Prioritize client relationship efforts with the greatest ROI, strengthening ties with influencers/decision makers within client organizations
Oversee major proposals, ensuring they are thoughtfully designed, competitively priced, and effectively pitched to clients for high win rates
Impact and contribute to Go to Market strategy for Ipsos in the UX and Product space, shaping offerings, ways of working, and client targeting

Qualification

UX ResearchBusiness DevelopmentAccount ManagementQuantitative SkillsQualitative SkillsCommercial AcumenClient Relationship ManagementCollaboration Skills

Required

Minimum of 15 years within UX or User Centered Design industry; 10+ years of experience in a business development or account management role
Seasoned researcher with both quantitative and qualitative skills, with a focus on UX
Strong existing rolodex of UX, Design, and Product client buyer stakeholders
Exceptional commercial acumen: strong client facing skills and trusted advisor
Demonstrated sales achievements throughout your career
Strong account management and organizational skills, can manage high volume of concurrent activities and pursuits
Strong collaboration skills, can effectively navigate large organizations

Company

Ipsos in US

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In our world of rapid change, the need for reliable information to make confident decisions has never been greater.

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-11-11Acquired

Leadership Team

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Alice Wang
Chief Financial Officer
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Jaime Mellen
COO - US Automotive & Mobility Development
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