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The Salvation Army in Canada · 1 day ago

Program Coordinator

The Salvation Army is a faith-based organization that has been serving communities for over 130 years. They are seeking a CFS Program Coordinator to develop, implement, and coordinate community-based programs while managing volunteers and assisting clients with referrals to various resources.

CharityChild CareNon ProfitSocial

Responsibilities

Assist the Community Ministries Director with ongoing strategic planning to ensure programming and services reflects client needs
Assess community needs and review client feedback to determine potential programing and develop a strategy for the implementation of such programs
Under the direction of the Community Ministries Director, plan and coordinate the delivery, review, evaluation and creation of new programs and services in the community as identified
Meet with clients referred by the Food Bank Coordinator to assess their needs through extended intake processes using the Link2Feed client management system, making resource referrals, connecting clients with resources and assisting them with system navigation as appropriate
Work cooperatively with Food Bank Coordinator to address needs of clients
Issue vouchers to clients for basic needs for the thrift store as per policy and request
Organise and help to maintain the cleanliness of all areas used by the Community Services, and other areas
Network with referral agencies and/or other community sources of assistance, as required
Working with the Community Ministries Director, engage and implement an Emergency Disaster Services Plan assisting with local, provincial and federal emergencies as required
Cover Food Bank operations in absence of the Food Bank Coordinator as per current operational policies
Network with Salvation Army, government, and community social services providers to coordinate resources for the benefit of clients and program
Represent The Salvation Army Neepawa Community Services within the community, as directed
Utilize the TSA Volunteer Services Program to recruit, train, schedule, evaluate and thank volunteers for the Thrift Store and Community Services
Track volunteer hours as per the TSA Volunteer Service Program and celebrate volunteer achievements as milestones are met
Develop goals and objectives for the volunteer program; implement and review of policies and procedures relating to the volunteer program
Develop volunteer assignment descriptions and other appropriate materials to guide volunteers in their overall performance
Create and assist in presentations promoting volunteer opportunities to corporations, schools and the public as required
Report volunteer hours through SAMIS, using data from Salesforce and other programs as applicable
Provide direction and support to employees and volunteers and ensure that they work together to achieve the purposes of the organization
Submit strategies and recommendations for volunteer development to Community Ministries Director
Input data into Link2Feed; complete and submit all statistical reports in a timely manner
Maintain confidentiality and keep accurate participant files and statistical records
Ensure that programs are regularly reviewed and evaluated
Work with Community Ministries Director to ensure that programs (including program reviews, inspections, and audits) meet contractual, legal and internal requirements
Conduct all administrative duties as outlined with due diligence
Follow direction on the compliance and adherence to Operating Policies and Procedures (i.e. gift cards, vouchers etc.)
Ability to perform administration duties that may need to be addressed in the absence of the Community Ministries Director
Assist with preparing and submitting grant funding applications; complete timely, accurate reports as required
Ability to tell the Ministry Units’ story through Social Media platforms
Update Programming Schedule on Ministry Unit Website
Advertise and promote programming in a variety of avenues by leveraging partnership and community contacts
Supervise and coordinate volunteers for the Christmas Hamper Program and Kettle Campaign
Coordination of the Kettle Campaign including but not limited to: recruitment of volunteers, kettle site set up, security of kettle donations, counting and recording kettle donations, thanking participating businesses and volunteers

Qualification

Program developmentVolunteer managementCommunity engagementFirst Aid/CPR CertificationFood Handlers CertificationNon-Violent Crisis trainingSocial Media managementCommunication skillsOrganizational skillsTime managementProblem solvingAttention to detailIntegrityConfidentiality

Required

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures
Ability to provide an original copy of a Criminal Record vulnerable persons and Adult Abuse registry check that is satisfactory to The Salvation Army, in its sole discretion, is required
Ability to provide a Child Abuse Registry Check
Completion of a formal post-secondary program of two academic years
Current First Aid/CPR Certification or willingness to complete once hired
Current Food Handlers Certification or willingness to complete once hired
Current Non-Violent Crisis training or willingness to complete once hired
Minimum of 3 years' experience in a related field, including working with clients and volunteers
Knowledgeable about Social Media management and advertising
Knowledge of community-based resources with experience networking with government and community agencies and, dealing effectively with the public, government, business leaders and professionals
Previous experience with program development and facilitation, administrative/accounting duties, and event planning
Knowledge and proven ability to carry out basic cooking/baking techniques for small and large groups
Demonstrated commitment to ongoing learning and professional development to stay informed about community engagement trends and the organizations' mission and objectives
Excellent oral and written communication skills, including strong conflict resolution skills
Proven ability to communicate and work effectively with a diverse population of staff, volunteers, and clients
Strong administrative, time management and organizational skills
Attention to detail, problem solving and analytical skills
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
Valid Manitoba Class “5” Driver's License, personal vehicle required and insurance, current copy of driver's abstract that is satisfactory to The Salvation Army, in its sole discretion, is required
Able to proactively recognise potential risks and issues, respond with solutions and engage others in implementing change
Strong written and verbal communication skills - clear and simple to understand
Effective organizational and time management skills – self-motivated and disciplined self-starter
Ability and willingness to adhere to, support, and promote The Salvation Army's mission, vision, and values

Company

The Salvation Army in Canada

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The Salvation Army in Canada is an organization that provides food services, housing and shelters, and social services for people.