College of Southern Nevada · 7 hours ago
Program Officer I - Financial Aid
The College of Southern Nevada is seeking a detail-oriented and student-focused Program Officer I to support the administration of scholarship programs and outreach initiatives. The role involves providing excellent customer service and accurate financial aid information to students and families while ensuring compliance in processing scholarship funding.
EducationHigher EducationTraining
Responsibilities
Review scholarship applications, checks, and supporting documents to ensure completeness and accuracy
Evaluate student eligibility based on established donor or CSN guidelines and enter data into the appropriate systems
Ensure all documents are properly scanned, recorded, and stored following record-keeping protocols
Process awards in a timely and compliant manner to support financial aid disbursement dates and retention efforts
Serve as a resource for students and families by providing clear, supportive guidance on scholarship and financial aid processes
Participate in outreach events at all CSN locations, delivering financial aid and general college information to prospective and current students and their families
Communicate with students, parents, faculty, and staff by phone or email to request additional documents or clarify information as needed. Document efforts in the student’s record via PeopleSoft
Protect all personal and financial information in compliance with FERPA and institutional data security protocols
Participate in training and staff meetings to remain current on policies, tools, and best practices
Contribute and update as needed the Scholarship Policies and Procedures and Scholarship Calendar
Collaborate closely with other relevant departments as necessary
Complete other related duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university in business or public administration, or other discipline related to the program assignment; OR graduation from high school or equivalent education and two years of para-professional program support experience equivalent to an Administrative Assistant III in Nevada State service which required the application of State and/or federal laws, policy and procedures; reviewing documents prepared by others for program compliance determinations; or preparing reports which summarize financial and statistical information; OR an equivalent combination of education and experience as described above
Preferred
Knowledge of federal and state financial aid regulations
Experience working with PeopleSoft or a similar student information system
Bilingual skills (especially Spanish) are highly desirable
Experience working in higher education, particularly at a community college
Familiarity with scholarship processing and reconciliation
Minimum of 2 years of experience in financial aid, student services, or related administrative role
Proficiency with Microsoft Excel and managing data and queries
Strong communication, time management, and organizational skills
Ability to work in a fast-paced, high-volume environment with attention to detail and confidentiality
Benefits
19.25% PERS retirement plan (a defined benefit plan)
Vacation & sick leave benefits
12 paid holidays
Educational benefits
Health insurance plans that can be added with flexible spending accounts or health savings accounts
Supplemental options (long term care, short term disability, and legal)
Tuition discounts at the Nevada System of Higher Education (NSHE) institutions
Tuition discounts for spouses, domestic partners, and dependents
On campus employee discounts
Professional and personal development opportunities
Statewide employee purchase programs
Company
College of Southern Nevada
College of Southern Nevada is a school in Las Vegas.
Funding
Current Stage
Late StageTotal Funding
$2.49MKey Investors
National Telecommunications and Information Administration
2023-02-27Grant· $2.49M
Recent News
2025-11-24
2025-04-10
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