PLUS U.S. Corporation · 1 hour ago
Summer Center Director- Northridge, CA
Northridge, CA
Part-time
Onsite
Mid, Senior Level
$1,352/wk - $1,580/wkThe Brook Hill Alliance is an organization that operates various international education programs, including summer programs for high school students. They are seeking a Center Director who will oversee on-campus and off-campus operations, ensuring a successful and engaging experience for participants and staff during the summer program.
Education Administration Programs
No H1B
Responsibilities
Interacting with groups of international high school students and their group leaders in a professional, enthusiastic, and customer service-oriented manner
Ensuring the safety of all participants and practicing appropriate emergency preparedness and response under Brook Hill protocols
Maintaining frequent communication and reporting with Brook Hill head office staff
Communicating Brook Hill policies and procedures to participants with clarity, empathy, and respect
Acting with discretion regarding participants’ sensitive or personal information, incidents, and concerns
Being on call every night for the duration of the program
Assisting in duties other than the aforementioned and the following, as assigned and as they arise
You will be responsible for supervising the Activity Manager and overseeing the Activity Coordinators and (if applicable) Summer Counselors and will be expected to manage all logistical and interpersonal responsibilities, with tasks including but not limited to:
In conjunction with the Activity Manager, creating a weekly schedule for Activity team members
In conjunction with the Activity Manager, holding daily staff meetings to ensure that all program and position needs are met
Conducting regular performance evaluations of the Activity Manager
In conjunction with the Activity Manager, conducting regular performance evaluations of the Activity Coordinators and (if applicable) Summer Counselors
Motivating the Activity Manager, Activity Coordinators, and Counselors throughout the duration of the program
You will serve as primary point of contact for all on-campus university departments and will be responsible for the following Housing, Campus Facilities, and Dining responsibilities:
Coordinating all groups’ check-in and check-out from campus with the host institution
Coordinating weekly room and bathroom cleanings and linen exchanges with host university and/or cleaning company, as needed
Creating rooming lists for each session, and communicating changes to rooming lists to University and Brook Hill Head Office, as needed
Coordinating the collection, organization, distribution, and replacement of room keys
Communicating with Facilities/Maintenance to fix any problems that arise in the residence halls
In conjunction with the Activity Manager, coordinating bookings for all on-campus facilities for Brook Hill activities (i.e. multipurpose rooms, fields, courts, theaters, pools, etc.) and communicate any changes to the Brook Hill Head Office
Communicating any technology requirements for events to the host institution
In conjunction with the Academic Supervisor, confirming all classroom bookings with host institution and communicating any changes to the Brook Hill Head Office
Regularly updating on-campus meal spreadsheet in accordance with staff and student schedules and submitting to host institution on a weekly basis
Confirming on a daily basis all on-campus meals and boxed meals, including numbers, meal times and pick-up times (for boxed meals) with dining hall on campus
Providing dining hall with a list of food allergies for each meal; ensuring all food allergy requests are met for on-campus and boxed meals
Coordinating the distribution of boxed meals prior to participants’ departure from campus
You will oversee the planning, coordination, and proper execution of all on-campus activities, events, and recreation, with tasks including but not limited to:
In conjunction with managers, conducting a “Welcome Night” presentation that orients students to the Brook Hill program
Attending and participating in talent shows and graduation ceremonies
You will oversee the coordination of all off-campus excursions for Brook Hill students and group leaders, with tasks including but not limited to:
In conjunction with the Activity Manager, communicating regularly with transportation companies to ensure all transportation needs are confirmed and met for Brook Hill excursions and airport transfers
In conjunction with the Activity Manager, confirming all excursion-related bookings with ticket vendors and off-campus meal providers
In conjunction with the Activity Manager, coordinating all airport arrival and departure schedules; assisting in the execution of participant arrival and departure days
Coordinating rooming lists for hotels for any overnight excursions
Attending and participating in excursions and overnight trips
You will be responsible for contributing to the delivery of a high-quality international education experience for our clients, with tasks including but not limited to:
Being readily available and present when participants are on campus to speak with group leaders and students, including holding scheduled office hours
In conjunction with the other manager(s), conducting group leader meetings at the beginning of each session, welcoming them and providing an overview of the program
Liaising with Academic Supervisor to ensure all students are assigned a teacher and classroom; providing group leaders with a list of their students’ classrooms and teachers
Facilitating group leader meetings with the Academic Supervisor, as needed and as requested
You will be responsible for determining and supporting the logistical and organizational needs of the campus in conjunction with the management team, with tasks including but not limited to:
Managing the distribution, tracking, and reconciliation of all participant per diems and/or gift cards
Tracking Company spending; reconciling team’s spending against weekly bank statements
Collecting, recording, and depositing all fees for lost keys, room damages, extra excursions, etc
Being responsible for appropriate use and documentation of Company card
Ensuring the safekeeping of all participant passports and all money collected for lost keys, room damages, extra excursions, etc
Utilizing the Brook Hill Master Program to properly understand participants’ arrivals and departures from the program
Participating in weekly meeting with the Brook Hill Head Office and other managers
Reviewing and escalating campus-specific incident reports
Qualification
Required
Authorization to work in the U.S. required
Must be 18 years or older
Bachelor's degree required (at the time of start date)
Logistics coordination experience required
Customer service experience required
Command of Microsoft Excel and Google Drive required
Prior supervisory experience required
Preferred
Administrative experience strongly preferred
Experience in the hospitality and tourism industry strongly preferred
Experience with summer or study travel programs strongly preferred
International and intercultural experience strongly preferred
A cover letter expressing your interest in the role and outlining your strengths for the position is strongly preferred
Benefits
Housing for duration of the employment period
Meals (full board) for the duration of the employment period
Company
PLUS U.S. Corporation
Professional Linguistic Upper Studies started operating in the EFL market in 1972.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase