Proofpoint · 4 hours ago
Sr. Technical Project Manager
United States
Full-time
Remote
Mid, Senior Level
$123K/yr - $194K/yr
7+ years expProofpoint is a global leader in human- and agent-centric cybersecurity. The Sr. Technical Project Manager will engage with enterprise customers, manage multiple projects, and collaborate with various departments to ensure successful project delivery and customer satisfaction.
EmailEnterprise SoftwareInformation TechnologyNetwork SecuritySaaS
Responsibilities
Engage with new and existing enterprise customers in a technical project management capacity
Work with the project teams to create detailed project plans and drive them to completion
Track and manage project dependencies, work progress, project risks and resource allocation
Coordinate and facilitate planning and working meetings
Ensure plans are aligned with resources, company objectives, and technical standards
Ensure plan objectives and milestones are clearly defined and attainable
Provide regular status reports to customer and management (including executives) as necessary
Manage (typically 10-20) projects simultaneously and ensure that project needs are being met and processes are being followed
Work collaboratively with other Proofpoint departments including sales, support, engineering, and product management to ensure successful completion of customer engagements by acting as a customer advocate
Proactively assess and communicate project risks and associated risk strategies
Facilitate customer escalations, managing communication plans and driving issues to resolution
Manage internal projects within Professional Services to improve quality and efficiency of services to customer as needed
Collaborate with members of the Professional Services team as well as other departments in refining and expanding Professional Services operational best practices and processes
Qualification
Required
Bachelors Degree or equivalent experience
7+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support, with an excellent customer service record
Experience in working with multiple customers and have an aptitude for managing changing priorities
Experience in large systems design and project implementation for enterprise email environments
Broad technical knowledge of Internet products and technologies
Aptitude for technical learning
Strong email, email security, and messaging infrastructure project delivery experience; knowledge of archiving and supervision methodology a plus
Ability to work at all levels within an organization, including C-Levels, of organizations, both technically and professionally
Adept at conflict resolution This job entails working with a variety of people and personalities
Adaptable and flexible work style to accommodate working with several different customers at once
Familiarity with Data Loss Prevention that may include Endpoint DLP applications, Cloud Application Security Broker, Isolation a plus
A broad understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI; CASB and other cloud architectures a plus
Basic knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) a plus
Benefits
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Flexible time off
A comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year
A three-week Work from Anywhere option
Company
Proofpoint
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data.
1001-5000 employees
H1B Sponsorship
Proofpoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (52)
2023 (47)
2022 (103)
2021 (71)
2020 (54)
Funding
Current Stage
Public CompanyTotal Funding
$885.5MKey Investors
DAG VenturesBridgescale PartnersMeritech Capital Partners
2021-04-26Acquired
2019-08-21Post Ipo Debt· $800M
2012-04-20IPO
Leadership Team
Sumit Dhawan
CEO
Michael Frendo
Chief Technology Officer, Engineering
Recent News
2026-01-06
2025-12-18
Company data provided by crunchbase