Early Warning® · 4 hours ago
Communications and Operations Specialist
New York, NY
Full-time
Hybrid
Mid, Senior Level
$101K/yr - $126K/yr
5+ years expEarly Warning is a trusted name in payments that has powered the U.S. financial system for over thirty years. The Communications & Operations Specialist will support the Internal Communications team through content creation, channel management, event coordination, and performance reporting.
Financial ServicesFraud DetectionPaymentsRisk Management
No H1B
Responsibilities
Track and produce reports on communication initiatives and effectiveness (e.g., readership, attendance, channel metrics)
Maintain communications playbooks and recommend process improvements where possible to improve team efficiency and effectiveness
Manage communications intake process and editorial calendar
Maintain internal communications channels (intranet/SharePoint sites, Teams, digital signage, etc.) and ensure content is updated, relevant, and engaging
Create and deploy multimedia content (e.g., articles, short videos) to support business initiatives
Support communications campaigns and activities, including drafting, editing, and delivering employee communications such as newsletters, intranet content, presentations, talking points, and emails
Ensure content aligns with company tone, voice, and brand guidelines
Provide support to senior communicators on company-wide events, campaigns, and content
Qualification
Required
Five (5) years of experience in communications, marketing, or related field
Organizational and project management skills
Comfortable working in fast-paced environment with shifting priorities
Strong writing, editing, and content development skills
Experience creating presentations and supporting live/virtual events
Experience working in communications or change management roles
Bachelor's degree in Communications, PR, Marketing, Journalism, or related field
Background and drug screen
Preferred
Experience in financial services or payments industries
Benefits
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
Company
Early Warning®
Early Warning Services, LLC, a financial services technology leader, has been empowering and protecting consumers, small businesses, and the U.S.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cameron Fowler
Chief Executive Officer
Recent News
Payments Dive
2025-10-31
Company data provided by crunchbase