Customer Service Representative jobs in United States
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CFS · 16 hours ago

Customer Service Representative

positionPortland, OR
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$22/hr - $25/hr
date2+ years exp

CFS is a fast-growing, globally connected business that is seeking a Customer Service Representative. The role involves serving as the primary point of contact for customers, managing shipments, and resolving customer challenges to enhance the overall customer experience.

Human ResourcesStaffing Agency
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Growth Opportunities

Responsibilities

Serve as the primary point of contact for customers regarding orders, pricing, shipments, returns, and issue resolution
Coordinate and route domestic and international shipments using cost-effective, reliable methods
Manage shipment documentation, compliance requirements, and special handling instructions
Resolve shipment delays, discrepancies, and customer challenges with urgency and professionalism
Support sales and operations through order entry, proposals, contracts, and purchase orders

Qualification

Customer service experienceDetail-orientedMultitaskingProblem solvingFast-paced environment

Required

2+ years of customer service experience
Comfortable working in a fast-paced, detail-driven environment with multiple priorities

Company

CFS

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Glassdoor4.2
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Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed.
dateFounded in 1994
location
Boston, Massachusetts, USA
people-size1001-5000 employees
web-link
http://cfstaffing.com

Funding

Current Stage
Late Stage

Leadership Team

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Dan Casey
CEO, Founder
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Company data provided by crunchbase