Fred Finch Youth & Family Services · 5 hours ago
Revenue and Debt Collections Officer
Oakland, CA
Full-time
Onsite
Mid Level
$77K/yr - $93K/yr
3+ years expFred Finch Youth & Family Services is a dedicated organization focused on helping those with mental health issues. They are currently seeking a Revenue and Debt Collections Officer who will perform complex collection duties related to debt management, including researching unpaid debts and negotiating payment plans with debtors.
CommunitiesHealth CareMental HealthNon Profit
Responsibilities
Conduct research and analysis of accounts to stratify and establish debt collection categories and identify collection options to negotiate and renegotiate payment schedules with debtors
Investigate and pursue options to locate, contact, and interview debtors, individuals and entities by telephone, correspondence, and in person to review and discuss debt status, and negotiate and establish payment options
Interpret and explain forms, statements, correspondence, documents, legal obligations and potential consequences of non-payment
Influence positive outcomes with debtors resulting in voluntary payments and payment plans to reduce further escalation of legal actions
Communicate with internal departments, funding agencies and organizations regarding outstanding revenue and expenditure recovery, supporting documentation, and appropriate resolution agreements
Review documents, records, forms and other reports for accuracy, completeness and compliance with funders rules and regulations for revenue and debt collections and makes corrections as needed
Determines debtors financial condition and ability to pay based on pre-set criteria or formulated from case-by-case analysis
Confers with Manager regarding proposed collection plans, debt payment terms and conditions, potential balance adjustments or settlement options, uncollectable delinquent accounts and escalation options including possible legal action and debt write-off
Composes, prepares or generates a variety of collection-related information, statistics, correspondence, forms, sensitive or legal documents, logs, reports and notices and maintains and monitors records of accounts to update and summarize payment information and collection activity status
Consults with legal counsel regarding legal options to effect collection of delinquent accounts including pursuing collections through other sources such as client insurance and litigation or obtaining information on the transfer of ownership of real and personal property
Furnishes information to departments, funders, and debtors regarding revenue recovery and debt collection policies, procedures or processes
Performs other related duties as required
Qualification
Required
Bachelor's degree in business administration or related field, or associate's degree with 16 college units, at an accredited college or university, in math, economics, accounting, finance, statistics or related areas of study
A minimum of three (3) years' experience performing revenue recovery and debt management and collections analysis, calculating debt schedules, conducting interviews, developing and negotiating debt repayment plans and settlement agreements, pursuing collections to schedule and obtain payments, assembling financial information and researching debtors' locations, reconciling debt accounts and preparing financial reports reflecting debt portfolio status and trends
Possession of a valid California Driver's License prior to appointment
Benefits
21 PTO Days per year
9 Nationally Observed Holidays
401k matching up to 6%
Up to $10,000 in the Degree Assistance Program
Affordable monthly health care premiums
Company
Fred Finch Youth & Family Services
Fred Finch Youth & Family Services provides foster care, mental health, developmental disabilities, trauma, substance use, etc., services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Daniela Ogden
Vice President of Development and Communications
Recent News
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