Superior Talent Source · 1 month ago
Restaurant Service Manager - New Trendy Concept
Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants. They are seeking a polished, hospitality-driven Front of House Manager to lead the service team and ensure every guest receives a memorable dining experience.
EmploymentRecruitingStaffing Agency
Responsibilities
Build, coach, and mentor a high-performing front-of-house team
Model professionalism, hospitality, and a positive leadership presence
Foster an environment where team members feel valued, supported, and motivated to deliver exceptional service
Recruit and onboard top-tier service talent; ensure adherence to brand standards and fine-dining etiquette
Ensure every guest receives a seamless, elevated dining experience from greeting to farewell
Monitor service flow, table touches, guest satisfaction, and overall dining room performance
Resolve guest issues with urgency, grace, and a solutions-oriented approach
Uphold service sequences, grooming standards, and FOH operating procedures
Oversee daily FOH operations, including floor management, pacing, and shift execution
Partner with the kitchen team to maintain smooth communication and consistent service delivery
Lead opening/closing procedures, reservation management, and shift planning
Maintain a polished, organized, guest-ready dining room environment
Lead pre-shift meetings and ongoing coaching moments
Provide accountability and performance feedback to team members
Train staff on menu knowledge, wine/beverage programs, and fine-dining service techniques
Uphold the restaurants culture, values, and brand standards in all interactions
Serve as a visible, engaged leader on the floorsupporting your team and elevating the guest experience
Qualification
Required
2+ years of leadership experience in upscale casual or fine-dining environments
Strong floor presence with exceptional communication and hospitality instincts
Ability to lead, coach, and inspire service teams
High standards for professionalism, detail, and guest service
Availability to work nights, weekends as needed
Benefits
Competitive compensation and benefits.