AvidXchange, Inc. · 6 hours ago
Senior Product Manager
United States
Full-time
Remote
Senior Level
5+ years expAvidXchange is a leading provider of accounts payable automation software and payment solutions for middle-market businesses. The Senior Product Manager is responsible for delivering exceptional customer experiences by shaping products and processes that drive adoption and reduce friction, ensuring seamless integration between front-end experiences and backend operations.
FinTechPaymentsSaaSTransaction Processing
Responsibilities
Own the domain specific strategy
Own the end-to-end lifecycle of your product area—from discovery and roadmap planning to delivery and continuous improvement
Design and optimize onboarding experiences that accelerate time-to-value and minimize friction for new customers
Use data-driven insights to identify conversion barriers, diagnose adoption challenges, and implement strategies that improve engagement and retention
Collaborate with engineering, UX, marketing, and customer success teams to deliver features and workflows that balance technical excellence with customer impact
Define and communicate product vision, goals, and success metrics to stakeholders
Prioritize and resolve customer-impacting issues quickly, coordinating across teams to maintain trust and satisfaction
Translate customer feedback and market trends into actionable product enhancements
Maintain clear documentation and communication materials to support internal alignment and customer education
Qualification
Required
Bachelor's degree in Product Management, Business Administration, Computer Science, or related field
5 years of experience in product management or a closely related role
Proven experience designing customer onboarding experiences and improving conversion funnels
Strong analytical skills with experience using data to improve adoption and engagement
Ability to communicate effectively with both technical and non-technical stakeholders
Experience working in cross-functional teams in a fast-paced environment
Familiarity with SaaS products and customer success principles; understanding of Accounts Payable workflows is a plus
Benefits
18 days PTO
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare
High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
100% AvidXchange paid Dental Base Plan Coverage
100% AvidXchange paid Life Insurance
100% AvidXchange paid Long-Term Disability
100% AvidXchange paid Short-Term Disability
Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange
Discounts on Pet, Home, and Auto insurance
WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
Onsite gym fitness center, yoga studio, and basketball court
Tuition Reimbursement up to the federal maximum of $5,250
Hybrid Workplace Flexibility
Free parking
Fully granted from beginning of year, pro-rated if hired mid-year
Must be full-time for at least 3 months
Must be full-time for at least one year
Company
AvidXchange, Inc.
We are a leading provider of accounts payable automation software and payment solutions for mid-market businesses and their suppliers.
1001-5000 employees
H1B Sponsorship
AvidXchange, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (56)
2024 (36)
2023 (32)
2022 (45)
2021 (16)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$1.13BKey Investors
CorpaySixth StreetFifth Third Bank
2025-05-06Corporate Round
2025-05-06Acquired
2021-10-13IPO
Leadership Team
Michael Praeger
Co-Founder, Chairman, and Chief Executive Officer
Boyce Adams
Senior Vice President
Recent News
GlobalFinTechSeries
2025-12-30
2025-12-17
Crowdfund Insider
2025-11-10
Company data provided by crunchbase